Reviews for Dunkin' in Westbrook, ME
Just pooped in to get cream for coffee that a different dunkin messed up. A sweet women not only helped me. She went beyond. She... made me a new one...how I ordered it!! So kind!!! Read more
I changed the water heater, good coffee ?? ????
Average dunkin', food is standard and delicious, drink was made right, they were done quickly. Employee's were on top of it.... Area was clean, Employee's were helpful and kind, no problem with coming back. Read more
If I could leave a zero star I would. The people here are rude and ignorant. The woman at the drive thru literally shut the... window on me as I was asking a question. Her name is Tina and she dropped multiple F bombs at me with my kids in the car justbecause I was asking for extra whipped cream. I will never goto this location again. Read more
NO stars! I used on-line ordering, as NO ONE would answer the phone, and used Grubhub for delivery....as we are from out of... town, staying in a hotel, and drive semi - so not able to drive to stores... My order was accepted, tracked, and deliveredon-time . HOWEVER....my order was COMPLETELY wrong, and AGAIN - NO ANSWER at the store...in fact the number listed transfers tothe fax, and other numbers listed in directories are ?no longer in service.? I ordered 2 blueberry and 2 coffee cake muffins -received 1 coffee cake, 3 blueberry -2 of which that looked like they were crushed before placing in the bag. I also ordered 5Boston Creme, 2 Jelly filled, and 5 Vanilla Creme doughnuts...received a variety of everything BUT what wasordered..... Definitely NOT impressed with this Dunkin..... 5 stars to GrubHub...they were perfect! 0 stars to Dunkin...(eventhough I had to list 1 star to post review)....a lot of money for wrong items and no way to get the order fixed! Read more
Absolutely horrible service. Never been treated like that ever and I go here at least 3 times a week on my lunch break. Accusing... me of what I specifically told them the drink I wanted. I promise you, they?re not even worth it. So disappointed too because Ireally wanted that drink too. Sad thing is that I?m sure the associate will never get talked to or written up or anything orthis will never been seen. It?s really to bad. Even the manager was rude when I called and told her my experience. Read more
I go into this Dunkin' at Westbrook Crossing, every day. I work at Kohl's. I order a Caramel Craze latte lately and it is... perfect when Jenna takes the time from her busy sandwich station to come make my drink. Jenna always has a great attitude andis very friendly, however, I cannot say that about all the morning employees. Tina, has not only been rude to me frequently, butother customers as well. She has a poor attitude and you can tell she doesn't do much around this store. On the other hand, Ihave seen Jenna outside changing trash, working the busy sandwich station and making drinks for customers all in the same hour.Jenna deserves to be the highest paid employee there and I hope she is. If I were her, I would look for a career in a higherpaid customer service position. She runs that place on any given day with the best attitude I have seen from a fast food worker.I would suggest looking at the other employees and discussing their bad attitudes and lack of work ethic and promote Jenna tosomething of great importance in your corporation. Keep up the great work Jenna! For the rest of you, buck up or quit! Read more
The employees at the DD across from Market Basket in Westbrook have their work cut out for them. They really work hard and I am... so appreciative for their service. Always know what I want and serve it with. Smile! THANKYOU!! Read more