Reviews for Amato's in Westbrook, ME
Again this location disappointed me. They had to make my sandwhich 3 times in order to get it right. The communication between... employees is terrible at best, and as far as the employees listening to customers well they had to make my sandwich 3 times,that should say it all. After reading all the complaints, the owners should step in and do something about the poor managementof this location. Read more
The past three times I?ve visited this location I have received incorrect orders. Staff make sure to repeat back your order... however never seem to build the sandwiches correctly. Always state no salt, pepper, or oil, and only mayo and usually receivemayo as WELL as oil! The mayo is usually soupy and the sandwich is so soggy it?s dripping.. Very disappointed. Read more
Excellent Italian sandwiches. Thank you for being open on Labor Day and providing perfect service. I have not been to Amato's in... awhile and was happy with the inviting, clean entryway as well as manager/servers who were great! Read more
Worst Italian sub! Who puts olives and green peppers on an Italian? No onions, barely any meat and cheese asked for xtra hots,... got a few banana peppers, soggy roll. Probably won?t go back Read more
WORST CUSTOMER EXPERIENCE IVE EVER EXPERIENCED. I?ve been a loyal customer for years to that store. I called my order in at... 6:16PM. I spent a minute and a half on the phone with them while they proceeded to give me a total. I arrived at 6:57 as theywere about to close and was greeted with a rude ?are you here to pick up because we close at 7 and can?t make hot food.? Istated my order and they said they didn?t have it. Showed them my phone records that I indeed called the right store and spokewith someone. I couldn?t get half my food because they were closing so I politely asked for a discount. The manager proceeded tocall me a liar and said he didn?t have the order so why would he give me a discount. I left the place in tears being told tonever come back. GLADLY. Read more
I asked for a large original italian with no olives and extra pickles and got no olives and no pickles and about 2 small pieces... of pepper on each side and lots of tomatoes. I used to work at amatos and putting that little pepper on a sandwich would notslide. and no SPO even though I asked for it? Read more
Good Italian sandwiches. The OG Maine Italian sandwich place. The Good: Fantastic sandwiches, large variety, reasonable... prices. The Meh: Take out only, oh well. The Bad: The order and pickup lines at this location are a mess. Read more
I love the sandwhiches probably my favorite in maine, they have an amazing variety of chips, sodas, and desserts. Like every... restaurant they are a little understaffed (but they are hiring) so the service may be slow. Read more