Reviews for Starbucks in Westbank, BC
My friend and I ordered drinks that were $7.50 each and we realized we were unable to pick up due to an important meeting. We... called Starbucks and the manager Shannon answered and we asked her if we could pick up the drinks afterwards, she was notunderstanding at all and said that because the drinks were already made that it?s a massive waste of their product if she has tomake 2 more drinks for us. Starbucks is a multimillion dollar company and I?m sure our 2 drinks getting remade wouldn?t do muchharm for them, where as a part time worker making minimum wage losing 15$ and getting no compensation for it would. Read more
It's Starbucks: ie, decent, but overpriced coffee served with a side of pretentious condescension. Bring a macbook and a... liberal arts degree if you want to fit in. Read more
Holy amazing store! The staff are all super friendly and actually happy in their roles. Call out to Avery for making my day with... her genuine smile and conversation. You can tell this store is managed in a positive way! Great job Read more
The baristas are lovely. They're always on it with order accuracy. However the manager today was rude, and if the baristas had... an issue, they could have said something. I've been coming to this location at least once a month during a long walk with mydog. She's an escape artist and I couldn't order online for pick up. I'm not leaving her outside for too long for the chances oflosing her or having her stolen. So for 20 lbs I opted to hold her almost the entire time so she wasn't near or touchinganything. Never had an issue before, and I was coming to this location about 1-2x/month, for the past 13 months so that's anaverage of $240 in the past year.... anyways the dark haired older lady came right up to my face said they'd let slide this onetime and that I should just get the batistas to hand it to me outside... As if that's realistic when they're short staffed and Iwaited 15 mins as there was a large 7 drink order ahead of me (without a complaint because I've been in food service, I get it).I get pet allergies, but it wouldn't have made a difference as I would have tracked in her hair and dander with me anyways. Ialso made sure she didn't touch anything until the manager complained, then I took her out. Anyways, the dark haired lady shouldisolate and test for COVID because I just tested positive for the plague, and I touched all the door handles multiple timeswhile waiting and checking on my dog. Neither of us were wearing masks. How's that for food safe? Maybe talk to customers from adistance instead of right up to their face. Or help your staff make drinks instead of micromanaging everything. None of them hada smile on today and it's very clear why. Read more
Starbucks is overpriced and disgusting. They use dark chocolate or "real cocoa" or something that makes all their chocolate... drinks taste like bitter dirt. But I guess people who drink coffee like bitter dirt, so to each their own. Just wish they hadmilk chocolate options. Read more
The staff were supper friendly and nice,Loved to talk to them. However the lock on the washroom door was very wierd. That is not... convinent and customer shouldnt need to ask for the washroom , especially when they have young kids. Read more
Great service, clean location with a nice atmosphere. I liked the artwork on the walls more so than other Starbucks locations.... The baristas were very friendly and got the drinks ready quickly. Read more
Wow. Store was extremely busy and only one Barista making drinks. Abbott was working extremely hard and kept a smile on his face... the whole time. Thanks for your hard work! Read more