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Reviews for McDonald's in Westbank, BC

Shannon Zayonce 2 years ago
5

This McDonald's needs to be reminded that they are only there because of the paying customers. Was there today and the manager... had no control of the busy situation and proceeded to tell me it was my fault that I didn't get what I ordered. Never been madeto feel like I was a burden before. But I guess there's a first for everything. Customer service.... Not great ???? Read more

Elin James 2 years ago
1

The worst McDonalds in Kelowna/West K. Theres always something wrong with the order and they are always so rude when you bring... it to their attention. Missing condiments after you?ve asked for them, soda cups half full with no apologies, so dirty inside?the list goes on. I know it?s McD?s? Im not looking for a Michelin dining experience but come on, just do what the otherMcDonalds do bc they are far more consistent than this place. Read more

Cheri Brunning 2 years ago
3

Fast service, yes, but my child?s ?10-piece? chicken nugget pack only came with 9 pieces. Order #86 at 4:11pm today (sept 5,... 2022) Read more

Crystal Danard 2 years ago
2

Consistently received orders for ice coffee not quite right...order some extra sweet & 1 with extra cream...often had all with... both - yes we went several times over course of day- but it was same all week. Our final order came without a frappe we werepicking up for someone & unfortunately we didn't notice until reaching destination. Read more

Lacey Smith 2 years ago
5

Did not disappoint. Asked for extra sauce on my mcchicken and whoever made that burger did not hold back. Thanks McDonald's, I... haven't laughed like that in a long time. Read more

justin Magee 2 years ago
4

Not very busy at10 to 10 in the mornings, But sure gor really busy and hectic around here for lunch.

Alencar Guerreiro 2 years ago
1

This place is being worst every day. Every time that I drive my kids there I find problems with custom orders. Rarely they... prepare the orders exactly as we ordered. Other BIG issue is the cleaning. The restaurant was very dirty on our last visit thatwe decided to do not return there. See the pictures and think about what I'm writing of. We still in a pandemic and they don'thave any cleaning procedures anymore, even the basic cleaning was not done by them.In the photos are difficult to see how bad isthe cleaning in the tables and the floor. Read more

Cass Berard 3 years ago
5

Manager let me fill my cooler with ice so that was cool it was a 900 Degrees out that day and everyone was dying of the heat so... it was a nice surprise to get some cold water and an ice cooler full of ice win-win for me in their chai tea latte frappe isamazing Read more