Reviews for Papa Johns Pizza in West Valley City, UT
Awful delivery service, they are short on drivers and will send your food via doordash without any heads up. Papa John?s is then... unable to track the order or contact the driver. Unfortunately had to cancel our order as the driver didn?t speak English and wewere unable to communicate. Read more
Really tasty pizza, decent price. Location is a bit sketchy - would definitely recommend delivery from here over pick up.
I have always ordered from here but today was horrible! Pizza was horrible it was raw and all the toppings just slid off and... super pricey! Will not be ordering from here again. ???? Read more
We placed our order about 10 minutes after five. We were told it would take 40 to 50 minutes. At 6:30 PM I called the store and... talked to the assistant manager Bree asking if we were going to get our pizza. She put me on hold for a while and came back andsaid ours would be the next one to come out. When I asked who the manager was she said she was an assistant manager, said thata guy named Brian was the manager and hung up on me. At 7:07 PM the delivery guy rang the bell at our house and handed me avery cold pizza. The timestamp on the pizza box was 5:20 PM One hour and 47 minutes from the time the order was taken when itwas delivered. Papa Johns at its best! If they were having problems with delivery people I would?ve been happy to go pick itup Terrible service. I should have looked at the reviews online before we ordered. It looks like I am one of many Unsatisfiedcustomers. Now I?m just trying to keep someone else from doing the same mistake. Read more
I ordered a large pizza well done, garlic knots, jalapeno bites and drinks for the no contact delivery. Delivery was close to... being on schedule. I opened the door my boxes were left directly on the ground without the advertised buffer and drinks weremissing. I took the boxes inside and noticed all 3 were missing the garunteed "seal". I opened the boxes to find none of mysauces were correct my pizza was not cooked to order and my garlic knots looked half empty. Wow I guess at least they got thetopping right. I consider this a 100% fail if you couldn't get the 4 things I purchased right. I called the store immediatelyand I know it was close to closing time when I called the store but no one picked up. Really disappointed guys. Looks like I'llbe only ording from the location by my place. You really ruined an evening at my families. Read more
I was about to enter and employee that was vaping blew the smoke toward my face. I entered and the employees didn?t acknowledged... us so I went to my car and ordered online and I waited and then picked it up and when I went home it was burnt and didn?t reallytaste all that well. Pretty bad experience. Read more
So I ordered food from them yesterday picked it up got home we discovered that food was burnt! Called to complain they wand us... to bring it back. we didn't want to drive back over there. They say they would refund the money, but it would take a few daysbefore it was back on card. Not sure we will be ordering from this location again! Read more
I would give zero stars if I could. Chris the "manager" was not helpful what so ever on an order they made MANY mistakes on one... being the pizza not even cut!! Read more