Reviews for Taco Bell in West Sacramento, CA
Ordered the Mexican Pizza Meal, both soft tacos had ZERO sour cream and 1 of my tacos had all the lettuce and cheese on the... outside of the shell. Workers at the front counter and the drive thru were goofing around with each other while I waited for 10+minutes to pick up my mobile order Read more
EDIT:I got food poisoning so bad my boss had me take a half day of paid time off. Yikes. I have posted a picture to prove I had... to take PTO. I rarely write 1 star reviews. Original Review: The worst Taco Bell I've ever been too. Walked in to pick up anorder, the staff sees I'm there's and doesn't even acknowledge I'm there for several minutes until I start calling out tothem. The tortilla shell was so soggy I couldn't pick up the food without it literally falling apart. There were no sauces out,and the lady acted like it was a big to ask for some sauce packets. Like, what? How are you going to remove the hot saucedisplay AND THEN get upset when people ask for you to get some. Baja blast was out, so I tried to get water. The water out ofthe dispenser was pink and tasted to gross. Hey franchise owner, isn't there a quality clause in your franchise contract? Read more
Oh My Goddess That Toasted Cheddar Chalupa is the F-ing Bomb-diggity damned delicious! Its a normal soft and chewy Chalupa but... with a cheesey crunch on the outside! I didn't used to go to Taco Bell that much. But I'm gonna go NOW! Read more
On April 17, 2022 Taco Bell associate did not give me my entire after I paid for it. The associate provided me with a third of... my order and when I went through the drive thru once again and told him he was inconsiderate and did not apologize for hismistake. He provided me my full order. I had low blood sugar that day and fast food restaurants need to be aware of customerspossible medical needs. Read more
This Taco Bell is the worst one that Exists. They are extremely rude, the food is always wrong, and they don?t mind keeping you... in the drive-through lane for over 45 minutes. It seems like it?s a circus in there. You would think that we were waiting forprime rib or something.I will always and forever avoid this Taco Bell from now on. They are the worst. Do not go there unlessyou have a day and a half to wait for your food Read more
My brother and I ordered about 7:30. The man on the intercom kept rushing by asking if that was it after every item. Pulled up... to window and the order was not fully correct. The person misheard the order, instead of the lady at the window saying let merefund you and get the correct item. She kept repeating what was on her screen. Had to go inside for the correct item and wasreceived with an attitude. First time having an issue about an incorrect order. Customer service was lacking. Read more
They put a new hire on the cash register and she didnt have any training. Took forever to get my order entered and then she... didnt know how to charge me.. she didnt know they have on the menu and the place was dirty. The bathroom looked like it hadbeen trashed and not cleaned.. food tasted ok but it was a one time stop for me here.. never again. Read more
Huge fan of some items from taco bell but this review is regarding a pathetic customer service we experienced at this... location...i was craving to have chipotle chicken on our way back from hospital and my husband decided to stop by thislocation..the manager at that time was quirky, she handled us something which was no way closer to a "chipotle chicken" and whenwe addressed the problem she began to call us out! When asked to cancel and redund the amount she "did not wish to handle us thevoide receipt'" as much we remember her name is (unsure of it's spelling) VENISSA....if she reads this comment, she'll surelyremember us???????? Read more