Reviews for Cold Stone Creamery West Sacramento CA in West Sacramento, CA

My hubby and I stopped in tonight for some ice cream to go. The two girls working were doing a great job and the one helping us... was very accommodating and friendly. As she was finishing our order a woman came in and yelled ?hello? at the girls veryaggressively and asked if anyone was going to help her, and was being overall rude and impatient. Just wanted to say hats off tothe girls for remaining so friendly and kind even as the customer was being so condescending to them. They didn?t deserve herimpatience and disrespect. Be kind or stay home. Read more

My visit here today with my daughter was great the Ice Cream was perfect and the young lady that prepared the special Ice Cream... combination that we wanted was the best! Overall the store was clean, there was 2 others that were there as well and they weretaking care of the cleaning and restocking of the bins Everything was great Thank you very much for the Tasty Treats!! Read more

Wife had a hair inside of her ice cream. Will never go there again. Super ruined our time. They're needs to be a case for... hairnets. Read more

The place stank like spoiled milk and the service was terribly slow. My ice cream melted and was dripping all over the place... before I even payed. Ice cream was ok. Place is ran by a bunch of teenagers. Read more

They were short on ice when I ordered one small and a large smoothie. I had to wait longer than expected for my order.

Staff was friendly and the ice cream delicious, however, they do not require masks for children under 12 and there was a large... family in with unmasked kids. The space inside is small so it was difficult to keep 6 feet apart. We have an infant at home anddidn't want to risk it. Suggest you call in your order and just go in and pick it up. Read more

Bought one of the ice cream cakes, cookie dough delirium, and it said yellow cake on the label, but once we started eating it,... saw it was chocolate cake. Somebody messed up here and neither of us like chocolate cake. Not cool. Read more

My kids love the ice cream here. They used to carry a children's sized cone for a few dollars, but they discontinued that at... this location. The smallest cone is $5. It's pretty big though. You get one item for free that you get to mix into any ice creamflavor that you pick. Additional toppings cost extra. I highly recommend that you download their app to earn points. It doesn'ttake long to get there and then get a $5 coupon to apply towards an item. Their ice cream is very flavorable and very fresh. Read more