Reviews for Zaxby's in West Palm Beach, FL

This is the worst location ever. Had to pick up a DoorDash order and literally stood at the counter for over 10mins while the... employees were walking back and fourth, talking and standing around and playing rapping to music. Then when someone finally cameto help he just grabbed the order and sat it on the counter and walked away. ?No here you go ma?am? ?Have a nice day? ?sorry forthe wait? nothing. At least hire employees with customer service skills!! Read more

The chicken was good. The wings and things is where it's at

This is the worst zaxbys ever down to the manager. The have the nerve to have a typed sign on the intercom saying respect their... staff but their staff is very rude. Don?t hire children who have no home training or basic customer service skills that shouldbe taught at home. I never been to a zaxbys where the food is always wrong or cold!!!! Read more

Something is wrong with the Zaxbys in South Florida. Every single one I've been to is trash. Georgia Zaxbys were always quality.... Bread is burnt and rock hard, cheese on club sandwich is a cold dry kraft single not even melted, and fries look and taste old.The wait took 30 minutes sitting inside. Straight garbage. Read more

Zaxbys always hits the spot when going north in Florida. This is a great location basically 3 blocks away off of I 95. Located... in the Southeast corner of the outlet mall property easy to find. Food was nice and hot prepared fresh made to order deliciousingredients everything hit right. Only 2 things that I would encourage encourage to work on is the speed or understaffingunderstanding issue that this location has and also the personnel can smile and be a little more cheerful and welcoming. Read more

I?ve never been to a Zaxbys before and was really impressed (at least with this location). The restaurant was super clean and... the chicken was tender and I liked the seasoning on the fries. The woman taking our order was super friendly too :) Read more

I waiting at least 10 minutes to place my order, team member walked passed asked if I placed my order yet and kept going. When I... finally got to order, i informed the team member I been waiting forever. I received no apology, or barely an acknowledgment ofmy issue. I requested lite ice in my drink and instead she filled my entire drink with ice, gave a lot of attitude. My friedtaste and look and tate like they were cooked in dirty/old oil. My food was thrown on the counter, no ketchup or anything wasoffered. I am ABSOLUTELY DISGUESTED with the service I received. And more than likely will not be returning to this location. Iwill absolutely NOT recommend this location any longer. I did not get the team member name but she was a white girl withtattoos. Unbelievably rude ????! Read more

First visit to this location. Ordered Cobb Zalad, Fried Pickles, Fried Mushrooms and a Kids Box. For 2 ppl lunch ???? I had to... wait a bit in the drive thru for the food to come out. The typical pull up and wait instructions were given. I might?ve waited10-12 minutes behind another car waiting. Food was hot. Didn?t care for the fried pickles or mushrooms really...oh, ask forketchup! Read more