Reviews for Papa Johns Pizza in West Palm Beach, FL
I ordered a pizza and added an additional garlic sauce. They did not deliver the additional garlic sauce. I called to let them... know and the only solution they offered was to refund the 50 cents I paid for the extra sauce even though I had a whole pizzasharing between more than 1 person and others wanted sauce too. They should have done more than that to make things right. Read more
Worst customer service ever. I ordered 3xs extra peperonchinis and extra garlic butter and got none of the above. When I called... to tell them of the issue the worker were cursing and carrying on in the background and was told that id have to wait for overan hour for my order. Too much of this going on with our hard earned money. Other people take for a joke like we dont work hardeither. Read more
The worst service I?ve ever received by a delivery driver..we stayed at the holiday inn and this obnoxious driver literally... complained the whole time about us not arriving to the door fast enough and her not being able to reach us ..i explained we?refrom out of town and we didn?t no they couldn?t break a $50 and she continued to complain furthermore about that!! We actuallyended up turning down the pizza and saying we would rather do business elsewhere because she was that rude!! Do not order pizzaor delivery service from this place Read more
2-3 Hour delivery for cold, stale pizza and each time we order our pizza pie with a 2 Liter they ALWAYS forget! EDIT: from the... mouth Of the Manager himself ?maybe if you tip more then the food will come faster? Disgusting! Behavior, Especially when youget off work at 12am and pizza is the only option. I?m more hurt than mad that it was all intentional considering how hungry Iget after work. I see why The Location is only 2** you all give Downtown Fern St. a terrible name! Read more
As long as I have lived in West Palm this was a sad and inexcusable experience at Papa Johns Pizza. The young man who took my... order when asked if they had curbside services he said yes, which says that they do in call information. It took 4 calls toreach someone to take an order. After sitting in front of the store l stated that l was disable and that did not seemed tomatter. Granted the store is small but 2 adults a 3 children all without mask were in the store and none of the employees had ona mask. After the manager got on the phone she was not overly professional and again l said I was disable and it stated thatcurbside was offered, she said it was not but she would bring it out which she did with NO MASK. Really l will never go thereagain and if you are disable or not l suggest you not go there unless you'd like the feeling of being made to feel less than.They deserve NO stars. Read more
Walking in not my idea of previous ones I've visited, but gave the benefit of doubt. No hair coverings and one of the cooks... which we saw after paying, had pizza dough all in her hair. And then found that the pizza dough was prepared before orders butwas stored without any coverings, so it was just sitting out in the open where anything could get on it. After seeing that got arefund and went across the street to Domino's. Total difference Read more
DON'T WASTE YOUR MONEY HERE!!!!!!!!!!!!!!! ordered a pizza on a Tuesday afternoon at like 3. my online wait time was 25-35 min.... i finally got my pizza 1hour and 45 min later. the pizzas were burnt and the bread sticks were dry. I called to have themreplaced and I was told it was going to take an extra two and a half hours for my order to get here. I then asked for a refund.I was told that it would take over a week for my refund to return to my card. So then I was told it was going to take anothertwo and a half hours to get me my order remade and sent to me anyway with no refund. This is absolutely unacceptable. Read more
They so rude when it comes to customer service. I was letting the so called ?manager? know that the dough was raw and not fully... cooked and her response is ?I don?t understand how it?s raw??.idk maybe it?s bc it didn?t cook???????????? Read more