Reviews for Grand Lake Chinese Restaurant in West Palm Beach, FL
I cannot stress how DELICIOUS the food was! I got the fried tofu with vegetable dinner combo, with plain fried rice. Everything... was fresh, hot, and flavorful. The girl taking the order was very friendly and made me feel comfortable about asking questionsabout the menu. I ordered four egg rolls and they snuck in an extra egg roll for free! Lovely customer service and deliciousfood. Definitely 10/10 recommend. Read more
It has been awhile since we have had great Chinese food in the area! It has been a number of years since we have come here and... they do not miss a beat! Everyone greeted us with friendly smiles. The menu has many many options. But as usual, we ordermost of ?regulars.? Wonton soup on point, house fried rice has everything in it, egg rolls, steamed chicken and broccoli. Wewill definitely be back. Read more
We enjoyed our dinner here very much. The service was great and polite. The food was lit and impressed us. our family loves... Chinese food and I would rank this restaurant within my top 3 list. The price is pretty reasonable. I will visit again. Read more
I have been having lunch with three other ladies at least twice a month for over 4 years. We have enjoyed every event with good... food and excellent service on each occasion. Prior to 2020 I also ordered dinners delivered since 2011 and the food always wasdelicious and arrived hot and ready to be served. The dinner menu is far more sophisticated and worth every penny. Especiallyappreciate "Ahn Li?" the head waitress who memorized each of us preference as to soup, rice and beverage order every visit. Read more
So to start this review, my family and I have been going to this restaurant for over 10 years. They started off pleasant, but... after they switched owners, the restaurant went downhill. Our first bad experience with this restaurant was a couple of yearsago when the woman receptionist didn't know how to properly answer the phone. She was also giving us attitude when we simplystated we didn't like what we ordered. Fast forward to a couple weeks ago, a similar incident occurred, my daughter orderedshrimp dumplings and she said that they tasted off so we demanded a refund, the young boy was acting very aggressive with us andrude when we simply wanted a refund for food we were not satisfied with! He kept telling us "we don't give refunds and there isnothing wrong with the shrimp!" I know one thing is for sure, if you own a restaurant and the customer is not happy with thefood or the service, then you should not own a restaurant. So much for giving this place a second chance! We will NEVER and Imean NEVER return to this restaurant. This is a warning for other people also, if you are not satisfied with food you will haveto eat it and be happy, and if you want a refund don't expect one from this restaurant! Read more
We had been searching for a great Chinese food restaurant & we finally found Grand Lake Chinese Restaurant! We loved the food,... we ordered egg rolls, pan fried dumplings, fried rice spare ribs and soup. Everything was delicious! Can't wait to go back. Read more
Pleasantly surprised by change in management and chef. Food appears to be with higher quality ingredient with smaller portions.... The food tastes authentic though a bit on the sweeter side. Was pleasantly surprised by several fresh appearing BBQ duck.There?s also more of a focus on customer service then prior management. We visit the location a Monday night and it wasdefinitely a hit. Will need to come back for dim sum and update review. Read more
Actual authentic Chinese cuisine, not your typical Americanized Chinese food. Real Peking duck served at the table. Incredible... lobster Cantonese. Also had real Dim Sum available. Read more