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Reviews for Dunkin' in West Palm Beach, FL

Robert King 1 year ago
1

Ordered 2 bacon egg croissants, hash browns and donuts. Noticed I did not receive my donuts and requested them in-store. The... manager immediately notices they forgot the donuts. I go back to the car to realize the croissants are sausage instead ofbacon. I brought this to the store manager's attention, the manager says "what else do you want us to do?" In response to metelling them this is my second visit trying to fix this order. My only request was to remake the food correctly. The manager'soutburst was shameful. Try owning up to your mistakes and just making the food correctly the first time around. Read more

GlendaFelix Inspiración 1 year ago
1

Very very very poor service they took after 20 minutes and they attended me so sad and bad services if they don?t have workers... they should hire more peolple Read more

Carolann Knowles 1 year ago
5

I absolutely would recommend this to anyone of my friends and family members of whom like to try new products and services they... have amazing Cafe con Leche :) my husband always gets there blueberry coffee he loves it. Read more

Derrick Brown 1 year ago
1

No exaggerattion I brought 4 iced coffee 4 different mornings every one I asked for extra sugar every one was bitter and the... drive thru girl had the nerve to tell me to hurry up it's a long line and can't even put sugar in a coffee to make it sweet Iwill never return u care more about numbers then the product your serving and that's horrible Read more

Josiah 2 years ago
1

Customer service was horrible. The person that took my order seemed like she didn?t want to be there, then when I got my food it... was hard and burnt. Very disappointed? Read more

Lizbeth Velez 2 years ago
5

Usually pretty fast. Extremely helpful staff. Definitely one of the better Dunkin? Donuts in the area.

Alesha S. 2 years ago
1

Rude! Rude rude rude! This is my second time coming to this Dunkin and both times was a negative experience. I ordered munchkins... on the go and when I got to the window, she told me they didn?t have any so they can either refund my order and substitute itfor something else. So once I chose the refund option, she said she cannot do that. I have to call the app and explain thesituation to get a refund. You literally just told me you could give me a refund! Then the second time I ordered on the go andpulled up to the drive through the same Indian lady yelled at me for showing up too late. Just don?t waste your time here. Theyclearly need to work on their customer service as you can see from other reviews. Next time I will drive the extra mile down tothe Dunkin off forest hill and a little past Florida mango for better service. The staff there is always kind and welcoming. Read more

D.J. Starr 3 years ago
2

Go down Forest Hill east just past Florida Mango for actual DD service. These people are in it to usher you in and out as... quickly as possible all at the risk of quality. Note the time and NAME on the coffee as not mine. They gave me an online orderthat sat for 10 minutes AND had pumpkin spice already. After I told him it wasn?t mine, he simply popped the lid and dumpedmocha on top. Read more