Reviews for Boston Market in West Palm Beach, FL
My bf wanted to take me here so bad cuz the one in Maryland was amazing I come to this location my first time so excited, the... online food looked so good we went inside it smelt so nasty we looked at the food it looked very dry we both worked in foodbusiness before as managers and u can definitely tell the food was bad and the workers all had attitudes from there we walkedout wasn?t wasting are money. Wish I got to try it out and my bf was very disappointed :( Read more
Where to start..... No ice in soda machine is the least of the problem. Took about 20 minutes to make a carver sandwich. The... ingredients to make it were not ready and the worker took their time to go back and forth to get it and had no cheese. Whilewaiting for the food, 2 other customers who placed their order online came in to get their food and they had to wait as well. Nowonder why there aren't many restaurants left open. End of rant. Read more
This Boston Market is a local institution and my family and I go there usually at least twice a week. The food is always so... fresh and delicious. The Manager Tim is incredibly professional and welcoming. His entire crew makes each visit a wonderfulexperience! Read more
Very disappointed in this establishment. We walked in there was only one other customer at the time ordering a family meal. She... learned there was no cornbread and decided to cancel her complete order because the manager would not substitute something inits place. The manager kept on saying that the cornbread was a free item and that the other items were not there for she cannotoffer the other items for free which to me is not correct. If you're out of an item as a corporation for a company you shouldsubstitute something in its place at no fault or charge to your customers. We ordered one half chicken with mashed potatoesgravy on the side and cream spinach and one meatloaf with broccoli and macaroni and cheese. My meal was fine but the meatloafwas a little dry. When we when to get our drinks we chose iced tea the ice tea machine was not hooked up correctly. The managertried fixing the issue but it was a problem. We decided to give up and walk away. While eating we heard people ordering and on7/25/2022 the day we ate the store location were out of so many items. My question is why? I also asked about a substitute forthe cornbread and I got the same remarked NO! The manager could offered extra side of something. Read more
This was the first time we?ve been there in about 5 years, it will be the last time. First thing employees dishing up the food... not wearing gloves, and one of them had food in a small cup and was eating it at the same time they were putting my foodtogether. Other employees were eating food also. Second thing. They forgot one of my meals. When I called to ask for a refund Iwas told that they don?t do that and I would have to come back to the store to give one. We live 45 minutes away. I only stopedbecause I was near one. I?m not driving 44 minutes to get another meal. Read more
1st time visiting this place...new location moved from Forest Hill. Not busy when we came. Place was quiet (not busy) & clean. I... got a white meat thigh/leg with 2 sides....my daughter got the meatloaf, the last person got ribs....my food was good howeverthe carrots were still a little too hard for them to be steamed. All in all the food was edible. Read more
Worst chicken sandwich I've ever had The bun was cold and dry The chicken was mildly warm.. Is this manager's cutting corners... when it comes to the customer's happiness The ribbon is not has advertised Barely 5 oz It was dry and unappetizing they caremore about cutting cause then delivering quality food. Read more
Boston market has to get there thing together me and my family are going to have thanks giving dinner tonight , so instead of... cooking everything we decided to order food from this disgusting terrible place. This is the second time this has happened asimilar thing happened last year. We ordered it on line but when we came to pick it up they said they didn?t have it becausethey closed down the website without any notifications?!? This is a terrible place. The so called ?manager? was yelling atEVERYONE today to get out because they were closed. 2 guys were waiting for 5 hours. Today , we ordered 10 servings which theysaid were done but when we arrived everything was a mess , trash on the floor, food out in the open waiting for people to touchit. It was terrible , and worst of all they didn?t finish ANYONE food. EVEYONE had to Wiat in line then they got mad at us forbeing mad that our food ain?t done. They also wouldn?t let people in that PAYRD AND ORDERED but were just coming to pick thefood up. If I were to tell you to go here or not it would be a big NO. 1 STAR! Read more