Reviews for Starbucks in Reading, PA
Within the past month the two times I?ve gone to this location the barista Linda was extremely rude. My first visit the milk... that was put out for coffee was soured, when I brought this to her attention and asked for her for a fresh coffee I was met withattitude and not an apology. Then before leaving I tried the sweet green tea I ordered to find there was no sweetener. When Ibrought this to her attention she yelled at me saying I was creating a health hazard by setting my cup down. She then putsweetener in a cup, spilled it then proceeded to throw the cup across her work station and became even more rude to me. Thesecond visit she got my order incorrect again and upon me correcting her she mumbled under her breath and walked away. When Iasked to know who her manager was she refused to give me a name after I asked multiple times. I am tired of being unable toorder a coffee without a negative attitude or rude comments. Read more
Quick service during non-peak times, which takes a few minutes to get your order. I?m not really a Starbucks person, but the... first time I went, I ordered a strawberry lemonade refresher and it tasted great with ice and strawberries. It?s my favoritebeverage here, especially if I?m tired. You can get a strawberry refresher that has caffeine, add lemonade with a slight charge,or get lemonade if you don?t want the strawberry juice and caffeine. Staff are very kind. Great service. Weekends, holidays,Fridays can be very busy with a line, but not like the very long drive-thru line at Starbucks near the urgent care and Walmartin Wyomissing. Good coffee cake too. However, in rare cases, they can be closed due to shorthand staff trained to work there.Also, an employee gave me attitude when I went to get my drink because of the way I said it, but that was either in October orNovember. The drinks are kinda expensive. $3.95 for a tall (smallest size) sized refresher is pricey. Recommend, but if it?svery busy and you have to rush and be somewhere at a certain time, then it?s not a good time to stop here, as it was really busyand I had to take the bus, and left because I didn?t want to wait 30 minutes for the next bus. Read more
To be fair, I don't care for Starbucks in the least. I do not drink coffee, nor do I consume any of their food selection. I was... visiting for a family member and while the wait staff was nothing short of amazingly friendly, helpful, cheerful, and kind theweight at this specific location tends towards ludicrous. It is not unsurprising to wait a half hour for one beverage goingthrough the drive-thru. I don't mind, because I plan on a lot in that amount of time if I do attend this establishment, but ifyou are in a rush this is not the best venue for you., Read more
Really dissatisfied with service. This pandemic is getting worse and Starbucks stuff dont use gloves when they prepare coffee.... Can't just touch coffee cups and lids with bare hands and serve to people after. Guys get ur act together, and practice safety. Read more
Just tried this location for the first time, and the Barista was extremely friendly and helpful! (Bit of a coffee newbie, so my... knowledge past iced mocha is very limited.) Tastes great, service was great, I was upset I wasnt able to tip her, so instead Iwanted to give a short review! I'll definitely come back! Read more
The older Lady working at the coffee bar around 1:50 on 1/1/19 was rude and stopped me while ordering. She also was slamming... things and kept telling me to hold on while ordering. Worse experience ever especially on New Year?s Day. Never again. Her namewas Beth. Very rude. Absolutely never again. I agree With the review below. Smh. She deserves to be fired. Read more
Very bad first experience at this Starbucks. The barista Beth served us in an extremely rude manner. Hot chocolate tasted like... powder and panini was burnt. Won?t be returning to this location. Read more
great service!! personable baristas!!