Reviews for Dairy Queen Grill & Chill in West Kelowna, BC
In drive through at 9:45 on Friday night. Google says they are open til 10 pm and sign is still lit. There?s a person ahead at... window getting their order. Wanted to get a blizzard but instead of staff member taking our order they announced they?re closed.We asked what time do they close and he said 9:45. How ridiculous! Read more
Not impressed for paying $12 for a hand full of fry?s after waiting in the drive through for 10 minutes and it?s not even hot
Maybe it's my own fault because I'm so shy but the guy working window tonight seemed agitated and cut me off. He also didn't... give me what I wanted. I'm sure if I said something he would have corrected me but I'm just so shy and awkward and after alreadytelling him twice I felt like I didn't need to say anything and that if I did I would be told that I was wrong and that this waswhat I asked for and he did do as I requested Read more
Ordered a bday cake online but they had a system glitch where the store didnt have my order when i came to pick up. The staff... were SUPER friendly, apologetic, and made the whole thing right without excuses. Read more
Ordered a bday cake online but they had a system glitch where the store didnt have my order when i came to pick up. The staff... were SUPER friendly, apologetic, and made the whole thing right without excuses. Read more
Buster bar was not frozen enough. Had to eat it too fast because it was falling off the stick..
Buster bar was not frozen enough. Had to eat it too fast because it was falling off the stick..
Longest queue times you'll see for fast food in the okanagan Also they don't seem to treat their staff all that well
Hair tye in chicken strip basket. Was given new food but no refund or any other compensation. Felt as if the staff thought we... did it , loved the uncomfortable glaring. Read more
It was nice to see a bunch of young people working at this DQ. The young man serving us was hesitant and obviously had not been... working there for long. Dispite his nervousness dealing with consumers, he was polite and trying very hard to learn the ropes. Isincerely hope other customers take this into account when putting in their orders with other newbies in the hospitalityindustry. We all benefit in the long run. Read more
In drive through at 9:45 on Friday night. Google says they are open til 10 pm and sign is still lit. There?s a person ahead at... window getting their order. Wanted to get a blizzard but instead of staff member taking our order they announced they?re closed.We asked what time do they close and he said 9:45. How ridiculous! Read more