Reviews for Menchie's Frozen Yogurt in West Hills, CA
Out of all the locations we been this is by far the worst! It?s depressing and dark inside. Not many flavors. Fruits are not... fresh and some like lychee have gone bad. Disappointed! Read more
One star too many! DO BETTER MENCHES. We came for a treat and we left heartbroken. My SPECIAL NEEDS child had to use the... restroom and we were told, per corporate, it was closed to the public because of COVID. It was suggested we buy a ticket to amovie to use their restroom. Menches you let ANYONE touch ALL your handles and spoons, but my kid can't pee OR WASH HIS HANDS -the number one way to prevent COVID? Ummmm... NO. GROSS. When they said "NO", I stepped way out of my comfort zone to tell themhe had special needs... still "no". There are laws... you broke ALL OF THEM. Nobody had to pay for a ticket, this show was PAIDFOR BY ALL OF YOUR WRONG DOINGS MENCHIES. For 90 minutes... right outside your door. You said "no" to a right anyone touchingyour dirty handles should have! THIS IS AUTISM.. this is what autism looks like that wanted Menchies but had to pee. Youcompletely failed here MENCHIES, but for over 2 hours, my family paid the price. He wouldn't even let me come near him and I amhis person. For 120 minutes he had to spiral. YOU BROKE MY KID. #gotothefunnelcakeplace - they let him pee but he didn't get it,he wanted Menchies (Older kid was in funnel cake heaven!). DO BETTER Menchies. You did this... this is the kindest photo I canshare. YOU DID THIS! Read more
If I could give Zero I would. I ordered two cups of yogurt, and paid for them. When the worker handed me the yogurts I have... noticed that one of them was completely watered down, I asked for replacement the service girl said If I want a replacement Ihad to pay for a new yogurt. The yogurt went straight to the trash. I would never step foot in that place again. You guys arenever to buy from there again Read more
Fun place to bring the kids. Always a good time, lots of selection, free samples and less calories than ice cream! Great to... get frozen yogurt after a movie, it?s right next to the theater on Fallbrook in west hills. Read more
AMAZING. Every time I come here I have the hardest time deciding because everything is always so good. I thought just the... sundaes were amazing until I tried their sandwiches. Always my first choice to take friends to. Read more
They were out of their anniversary flavor. They don't have a strawberry and cucumber ice water ready with cups like Yogurtland.... They have water for sale only. Yogurtland has coupons and weekly specials and their yogurt better. Read more
Considering the condition these places could be, I'm fairly impressed. Cleanliness is pretty good. Yogurt choices are varied... and typically are all running. Topping choices are ranged from fruit to candy, with many choices in between. Finish off with asyrup or two. Staff are generally friendly. Good stuff! Read more
It wasn't as crowded and it was clean. Their frozen yogurt was good as usual and the girl in the register was very nice.