Reviews for Dunkin' in West Haverstraw, NY
It's Labor Day. What's worse than horrible customer service? How about No customer service!!! I love DnD's coffee, so they get... that 1 star. 4 people working, I'm the only customer at counter and in the whole store. I'm completely ignored, nobody even saysHello to me or looks at me, not once! ...DoorDash guy walks in, hands them a receipt for an order, so 3 of them start fillinghis order. 1 kid cleaning garbage. Still, nobody even looks at me. 5 minutes go by. I put my cash back into my wallet and walkedout and told my wife to drive to a different location. Lazy bums! Fire them all! Read more
Pathetic!! I ordered online and on pickup they're out of donuts. Upon asking refund, refused couple of times and ask me to take... coffee on replacement of donuts. After pressing it further, manager give me refund without tax. Read more
Ever since the new renovation, Dunkin? has been improving for the good! I?m glad to see more staff members throughout the day so... service is faster and more efficient. I unfortunately can?t say the same for the Night Shift, they?re a bit understaffed butstill manageable. On the bright side, everything is made to perfection. The store is kept very clean and pleasurable. Thislocation doesn?t have a drive-thru so be prepared to wait in line to order. I?d highly recommend ordering through the Dunkin?app if possible. Read more
Not sure what?s worse, the employees inability to get at least one order right, or their nasty attitudes.
Very very disappointed. The coffee tasted extremely bad. You ask for the same type of coffee and it will always taste different... in this place. So bad I won't be getting coffee from there for a while. Read more
They left paper in my sandwich AND put my donuts faced down in the bag. They also put no sugar in my coffee even though I asked... for 2. Would not recommend. Read more
They must learn how to take it easy on the rush hours. It is not easy and customers can be something hard to deal with, but when... working with people you need to be able to manage yourself even when it is stressing. Other than that love this location. Read more
Mostly good but someone should teach the young people the Dunkin slang "light & sweet" !!!