Reviews for Scooter's Coffee in West Des Moines, IA

Here's the thing, I normally don't do these fancy coffee shops but I had taken the wife out Christmas shopping & had a bit of... the holiday spirit. She wanted some hot cocoa as it was a chilly day so I said let's go try Scooter's since we were right bythis location. I ordered from the drive through & a very nice young gentleman took my order & had me pull up to the window wherehe proceeded to tell me my total for two 16 ounce hot cocoas was almost $9!!!!! I very reluctantly paid the total because Ifigured maybe this would be the best darn hot chocolate I've ever had in my life... I was wrong. It wasn't horrible by any meansbut it wasn't impressive either. It was just okay, kind of bland. After this I was much less in the holiday spirit & felt kindof like I was robbed by a very friendly teenager. The service was very good which I absolutely can not fault them for but theproduct fell flat, let's just say this was my first & likely last visit to a Scooter's Coffee Shop until I win the lottery orhave a long lost rich uncle leave me a sizable inheritance. Read more

They discontinued their Turkey sausage sandwich ???? Their healthiest sandwich on the menu, also the best tasting in my opinion?... I?m bummed about that. However, I will forever prefer their coffee (and prices) to other coffee chains. Read more

I'd like to personally thank the wonderful ladies at Scooters today ?? I had a fiasco with my previous coffee purchase. It's... just say the car & the dog smell like coffee now. They graciously replace it and it made my morning alittle easier. Thank you,Bailey!! ?????? Read more

Drove 20 Miles out of my way and they are out of pumpkin spice flavor....how is that even possible? The manager literally has... one job to do(ok maybe50) but having pumpkin spice should be the top priority. Had to change my review from 5 stars to 1... Read more

I have gone to this location on mills civic for 4 years almost everyday. I get the same thing everyday but in the last year this... location has gone down hill. There are several morning employees that are very rude when you try to order. There is a girl witha long blonde ponytail that answers and it?s like she hates her job makes you feel like you should just leave. More than halfthe time my drink is incorrect and I have paid a different price for my drink everyday even though I have never changed it. Ican understand price increases but this has been a different price everyday. I?m just very upset that it?s not consistent hereand that employees seem to hate their job making customers feel like they shouldn?t be there. Read more

Usually they?re good but I?d recommend double checking your orders. They gave me an iced coffee with caramel instead of caramel... latte. I was in hurry and haven?t noticed till later. Read more

Great coffee, less creamy/milky than some other places. Has a distinct after taste that could be from artificial sweetener but... not sure. Very friendly staff. The bagel was awesome as well. Read more

Friendliest staff! We drove thru but you can sit inside this Scooters. They were so sweet and our drinks were delicious!