Reviews for Red Lobster in West Des Moines, IA

The foods around 6.5/10 not too bad but nothing special. But do you wanna spend 3 hours for a dinner like that?? Up to you.

I'm always a big fan of this place. I always make sure to hit up their endless shrimp special & absolutely love all the... selections. They also have a NY Strip or Chicken Tenders meal for those that don't like the sea food options. Read more

I would love to give this my normal 4 or 5 star, but since we never got seated, I can’t. We went in early in a Saturday night... knowing it gets busy. The lobby was empty when we got on the “wait” List. Our wait time was 5-10 minutes. 30 minutes later,after watching the lobby clear out twice and couples arriving after our party of 2 be seated, I asked the hostess how muchlonger. First, the hostess couldn’t seem to find our name on the wait list. Then she denied telling us the wait time was 5-10 minutes. To top it off she couldn’t tell us how much longer the wait would be. We had another commitment for the eveningand had to leave without being seated. The food is only mediocre at best. We were only there to spend a gift card. Don’twaste your time. Read more

Hmmmm My son gave me a gift card for red lobster 3 years ago and card been setting inside my dresser And I love sea food I'm... from Hawaii so any kind sea food I love I had biggest meal lobster and my at shrimp yummy but the crabs legs was chewy but Ilove it all and we ate everything Yummy Read more

Wait was long because of being short staffed. Like everyone these days. Our waitress was super nice and did a really good job.... Food was hot and correct. We froze because of how cold it was inside! But overall it was a good night. I think almost $4.00 fora soda is ridiculous. Read more

This Red Lobster location is unpredictable. At times it is great, while others it is horrendous. It feels as if they "judge"... their customers and adjust their service and friendliness accordingly. This psychology is weird, gives bad vibes and is veryunprofessional and a turn-off. Some items are unavailable and rebates found in the app do not apply at the restaurant sometimes(like during holidays). It is disappointing. However, when the service is good, everything is great, and some servicepersonnel are very nice and efficient. We are coming back to this location less and less. Read more

So I feel bad about writing a negative review especially about a restaurant I have been going to since I was a kid. Red lobster... is one of my favorite places to eat and I have never had a bad experience at any of their restaurants in the last 30 years untiltonight. One of my favorite meals is the all you can eat shrimp and when that isn’t available I get the Seaside shrimp trioand each dish has always been better than expected except for the one I was served tonight. The Walt’s Shrimp was the only oneof the 3 options you get with the trio that tasted fresh and I was able to eat. The other 2 options (shrimp scampi & shrimpalfredo) were awful and tasted old and rubbery and I legit about puked after one bite I took of the scampi. Also I have alwaysloved the ranch Red Lobster used on my salad on past visits but the ranch on the salad I had to night had a odd tang to it andtasted like a cheap ranch that sat in the fridge opened for the a few years. I feel sick now but pray this experience hasn’truined my love for shrimp and Red Lobster because I need them in my life lol. Anyways I make a scene or demand my meal be freeor discounted because that’s not my style. I paid the bill and left a tip like normal. Sorry for the bad review! Read more

A great place for lunch. The timing is very good for a light lunch of Lobster Bisque, Stuffed Mushrooms, and a Caesar Chicken... Salad. Everything was served to perfection! Read more