Reviews for Olive Garden Italian Restaurant in West Des Moines, IA

The food was good but the service was horrible our waitress had a nasty attitude. Then she brought me the wrong drink and wanted... to blame me. Never again will I visit this Olive Garden because customer service is EVERYTHING to us. We are BIG Olive Gardenfans and this one time just spoiled it for us. Read more

Excellent service and food. The Bartender from Puerto Rico is wonderful. She is professional, friendly, and fun. She executes... her job better than any person I ever met. The food is always wonderful here. Read more

I am not one to slander a business or be overly negative if it’s not earned. I did have a pretty annoying experience tonight... at this location. I will say the food itself was delicious. I ordered the seafood alfredo. But my order was brought to my car 15minutes past the time I was given. After food was brought to many cars who arrived after me, an employee stopped by my window totell me mine was taking so long because someone spilled my side of ranch in my bag. So I waited some more. When my food cameout, it was also with three other people’s orders. And I watched the same lady who let me know about the ranch walk up toevery single car before mine and give these people their orders when I had been waiting the longest. Annoyingly, when I openedthe bag to check my food - there was ranch all over the containers and bag, AND the ranch cup. The ranch cup was also half full.Nothing was wiped and they didn’t even give me a new side of ranch. Instead of walking in and asking this business what theywere actually doing in the 15 minutes of extra time that I waited, I took the food and drove home. Read more

We went for an early dinner on a Saturday and were pleased to not have a long wait. The first interaction with the hostess... wasn't the best (hence the 4 stars). However, after we were seated, our server Derek was magical with his service and kindness.He was attentive, patience, and worked with us as one person was having their first Olive Garden experience. He was upbeat butnot overbearing. The food was great. I had the Chicken Parm and Zuppa Toscana. Also the Chicken Gnocchi is always lovely. Read more

Always a fun experience, kids love it, staff is always very professional and attentive. Slightly disappointed in the fettuccine... Alfredo but everything else was on point. We all left so stuffed. Read more

Went on a Valentine's date with my beautiful bride and had two great entrees but this simple dessert was heavenly - Italian... donuts with chocolate sauce. I could eat just about anything on the menu and rave about it. Never had a bad meal there! Read more

Last time we ate here this Saturday, we had a very polite and good server. Service was quick and affective. Food was very good... although the bread sticks were a little hard. I had the cheese ravioli and the black tie chocolate mousse cake which were bothvery good Read more

Labor Day at about 630. Huge line out the door and an hour wait so we sat at the bar. Good choice on our part. The... bartender/server was on it! Working like a crazy person yet keeping up with everything and had a smile to boot. BF had neverending soup and salad. I had a steak with fettuccine. We started with calamari and spiked strawberry lemonade. The calamari wasPERFECT for us. Everything good. My steak cooked just as I ordered. Smallest critique for no dressing on the salad. But weprobably don't need it! Other reason they missed 5 stars is lots of dirty tables/dishes sitting around. Lack of help probablythe culprit there but still unappealing. Ended with tiny little mousse cakes that were just the right amount of dessert. Total$53. We tipped 25% cause Cory was killing it and we had a gift card to boot. Good experience! Read more