Reviews for Caribou Coffee in West Des Moines, IA

Went through this morning 12/2/22, ordered a large hot Carmel latte with an extra shot of espresso. I got a large hot cup of... flavorless hot water. No coffee flavor, no Carmel flavor, just hot water and milk. So, thanks for the non-flavored steamer? Read more

Whoever was working the drive through 11/17/22 at 9:50 am needs a job that is not in customer service. I ask for a simple... modification that they?ve done every time I?ve gone. He said they can?t do it so I order something else politely as possible. Heproceeds to keep asking ?anything else? over and over as I?m trying to tell him what I would like instead. All of the coffeeplaces around west Des Moines have great service but now I know why I am the only one in line at caribou each morning. Read more

Decent ?nitro cold press? (cold brew) - basic espresso is lackluster Don't expect the counter staff to know any traditional... off-menu drinks though since one commented, ?I?m not a coffee expert.?. Read more

Being out-of-towners, we hadn?t been here since 2019. At some point, the Einstein Brothers part of this coffee shop disappeared.... Too bad! Their bagels were so much better then, along with better selection than now. Read more

Definitely a good little coffee shop. If it was an independently owned one and not a chain, it would be 5 stars. I just have a... hard time giving chains 5 stars. Delicious drinks and food. Employee's were very friendly as well!! Read more

Ridiculous excuse for a sandwich. And when my son asked them to put cream cheese on it they told him it was against the rules. ... Apparently bagel sandwiches have unwritten rules???? Cream cheese on a bagel is AGAINST THE RULES! Let that sink in. Read more

$8 for this !? Tasteless, microwaved bagle with a slice of turkey, and sour provolone cheese - took one bite before it went in... the trash. You should take this off your menu. Read more

Mixing a Caribou Coffee with a bagel place is interesting. Didn't quite have that cozy feel I usually get at Caribou Coffee, but... it seemed well set up for the high traffic area. Staff was friendly and helpful. Overall a nice place. Read more