Reviews for Carl's Jr. in West Covina, CA
Fast, friendly service, they have promotions going right now, they let you use the app to do mobile order if you're interested... in that option. Read more
Always cooked to order. Staff is always friendly and efficient. Inside is very fresh if you need a break from the heat and a... quick bite. Read more
Cashier was a cool guy also friendly and courteous... the food was tasty, better than the Carl's by my house. Definitely worth... the drive, we'll be going back here next time we're in the mood for some tasty Carl's Jr. burgers! The girl who gave me myrefills was also such a sweetheart, thank you!! Read more
We ordered the super star special with cheese and boy was it Special. 2 fresh cooked patties with fresh lettuce, tomato and... onion. I was shocked at how large the burger was. Waffle fries were fried crispy and were hot. Overall I would definitelyrecommend this location. Read more
Picture is more than words. But now I got 3 Pictures. With the covid19 still going around shouldn't the restaurant be more... careful? Is it safety first or lazy first? Can I do this to your food? West covina location in Eastland mall Read more
I don?t know what happened to this place. It use to be our favorite spot to go to. This is the third time they mess up our... order. They completely changed Santa Fe Chicken burger. It?s suppose to come with wheat bread and a red sauce on the chicken. Ontop of that my husband gets home to find out that they forgot to give him my Santa Fe Chicken burger and our kids? small fries.(3 orders) My husband went back to complain and said the lady gave him the burger but refused to give him the small friesbecause she said she remembered putting them in the bag. She wanted my husband to go back home and get the food that our kidswere eating already to show her what was in the bag. Unbelievable. They need to hire someone that wants to do their job. I hadto put one star because it doesn?t allow me to not put any but I honestly don?t think it deserves any stars. Read more
HORRIBLE!!!! Ordered Sante Fe Ckn sandwich. Inside the meat was raw/pink. ???? Manager Aracelli took no ownership or sincere... apology. I ordered combo she only refunded for sandwich. Yes cause I really enjoyed my fries & drink after seeing the raw ckn. She asked for pics of drink/fries, REALLY????? The refund didn't even include taxes. After handing me cash didn't even wash herhands went straight to handling food.....Doesn't even deserve 1 star!!! Read more
My order was almost $30 and the WHOLE order was wrong,when I found out it was wrong I was too far from that place to go back.... The fries tasted like they where cooked in VERY OLD oil. This is not the first time this has happened and will be the last. THISCARL'S JR SUCKS!!! Read more