Reviews for McDonald's in West Columbia, TX
McDonald?s, y?all better count your days. I order the Cactus box, and I was excited for getting the toy that came with it. Got... home an it was the car toy. So disappointed. Read more
Ordered on the app, went to pick up food. After the worker basically flung the bag into my window. I checked the bag and did not... receive the correct sauce. Went through the drive through to ask for the correct sauce. He told me that they were out of theparticular sauce and gave me a different one instead in a very rude tone. If he had said something when he brought the food tomy car I would have not had an issue and went on with my day. Absolutely terrible customer service. Might want to consider somecustomer service training. Read more
I have to check if my food is all there before i go because most the time im missing food And sometimes the waiting is... longer.. Management can do better Read more
Couldn't get any help in there To place your order they told you to use the kiosk. Someone like me that really doesn't know how... to work it so my order was messed up but it would put on me Read more
First off do not allow people to use the app if you are not going to update it with things that you are out of. Today I left my... wallet at home so I do an online order because I really wanted a coffee. I ordered a mocha frappe and an oatmeal. She proceedsto tell me they don?t have frappes right now so I change it to and Iced coffee, mind you my coffee was free today. So she ringsup the new drink my total went from $4.38 to now $8.68 which would be fine if I had my wallet. I let her know that on the app mydrink would be free however they ran my card before she changed the drink to free so it declined and they didn?t know how to doit again. These where both MANAGERS, and they are advertising $15 an hour. Boy am I in the wrong business. Meanwhile I left withnothing. Read more
I came to this McDonald?s to get some lunch and then I ordered my food I had the code number on the McDonald?s app for my drink.... I when and paid for my food and noticed that I didn?t get my discount for using the McDonald?s app so me and the Lady try toused a different code and she couldn?t figure out how to used the code and put it on the system. No offense to her I asked forthe manager to help her out I explained to the manager what going on and then another Manager came and told me to pull up andthey would bring my food and give me a dollar for the issue with the McDonald?s app. I waited 10 min and no one came out with myfood I seen about 5 other cars get there food and leave. I decided to park my car and go see what was going on with my orderwhen I walked in to the McDonald?s the two managers that was assisting me was just standing around talking and not trying toresolve the issue then one of them see me and got my order and gave it to me but never received a dollar until I asked. So longstory short management could be better at being hands-on with there employees, being better leaders and also be better atcustomer service Read more
The service has definitely improved for the better. For so long, they were really slow and messed-up nearly every order I... placed. As compared to this...my McRib missing the bottom bun. Read more
I usally love this Mcdonald's but when me and two of my family memebers came to the drive thur this morning to get a frozen... drink we oringally wanted a frozen Dr.Pepper but they only had the coke available so we gotten that. After we took a sip of ourdrinks it tastled horrible like it Carbonated water disgusting!???????????????? Read more