Reviews for Wingstop in West Columbia, SC
Good wings with a friendly staff. Just takes too long to get your order because of all the call in orders. I know they're... supposed to make things when ordered but you really need to come up with an easier way. Read more
I want to give 5 stars for the lady who worked the front of the restaurant this evening (August 31,2022). Orders were backed up... taking at least an hour. Multiple people waiting. Disgruntled customers. Lots of DoorDash orders (dashers dropping ordersbecause of the wait). She handled the craziness so professionally. She kept everyone aware and continued to apologize. Noteveryone could have handled a situation like that as well as she did. Props to her. Read more
The food isn't the problem. However the wait time is absolutely horrible. The staff is not being utilized to the best of... their ability. Alot of standing around on both sides the counter. I waited nearly an hour for 6 boneless wings. Everything Iapproached the counter another creative excuse was thrown my way. Hopefully they can get their act together before footballseason. Read more
I?m from a different state & I usually love Wingstop so I decided to visit this location with a friend who has never had it... before? well that was literally the worst decision I?ve ever made. This is hands down the worst wingstop I?ve ever been to. Hadto wait 45 minutes for our wings and fries which I supposed wasn?t necessarily because we received our order and it was soovercooked my teeth hurt biting into the wings. If I could give 0 stars I would . Read more
I paid $60 for an order I waited an hour to get. Left with carry out and two items were not in the bag. Five boxes of wings with... two different flavors each box and nothing was marked. Inside of business was not clean. Tables very sticky. Floor..sticky. Willnot be back. Read more
Ordered 3 different flavors (garlic parmesan, mild, and BBQ) of the 50 pack wings. The wings were over fried and tasteless. The... celery and carrots were limp and the fries were soggy. Only thing was worth it was the cajun corn. I will never order from thislocation again. Read more
Decided to come here after my flight. I called at 936pm to try and place an order but was told they close at 10pm so they were... no longer accepting call ins. I was told i was welcomed to come in place an order but the wait would be 20mins. When i arrivedat 950pm i was greeted was ?looks to kill.? I politely stated i just called here and was told to come in and place my order.Long story short after waiting 20 plus minutes we received our food but fries looked like they was recooked. I should have knownthis because the workers looked like they were up to something in the back while also looking at me. The lemon pepper wings werefreshly cooked that?s the only reason why they received a 1 star rating. The customer service and the fries were disappointingespecially after traveling all day. Also, workers need to be aware of their surroundings and their language in a professionalsetting. Read more
They always put you on hold never pick back up and employees picking up the phone are horrible. I just got Wing stop West... Columbia we are not taking call ins and hung up on. This store is a reflection of the on Duty management that let's this happen.Wings are good when you can get them. If you call between 5:30 and 8 don't expect service. 0 on service lucky you got a 1 star. Read more