Reviews for Dunkin' in West Chicago, IL
At the drive thru, asked for 2 ham/egg/chz wake up wraps, she repeated back to me "bacon/egg/chz?" I said no and had to correct... her. At the window, handed me my donut, wrong one. Gave it back. Handed me my wraps, I take one bite and theyre cold in themiddle. Turned back around and went into the store this time. They gave me 2 fresh wraps , actually warm this time, and offereda free donut, so that was nice of them. The fresh wraps they gave me were now too over cooked, and I wasn't given any napkins??????????? Read more
The people here are rude. Specifically the manager. This morning I pulled in to get a drink on my birthday and the manager... literally told me ?do u have your payment because we have lines of cars waiting? after I realized I grabbed the wrong card outof my wallet. She then ran my card for the wrong order & held her line up even longer trying to process a refund. Sucks becauseI visit this location often but I surely won?t be back. Read more
It's a Dunkin Donuts, polite quick service.. No issues
I come here every morning for my Med Coffee Iced with Easy Skim. They make it perfectly each time. They are friendly, always... smiling. I go out of my way to stop at this Dunking because they know how I like my drink and because they are always nice!! Read more
The person taking my order was rude. When I pulled up to the window the man put his hand in his mouth for something . I?m not... sure what but then touched my cup and started to make my drink . He wiped his hands on his shirt. I was grossed out I pulled off. Read more
Horrible Dunkin Donuts, the employees work slow and get every coffee and bagel I order is wrong!! I ask for a bagel with... strawberry cream cheese and they'll give me regular cream cheese and water down coffee! This location is lucky I gave them a 1star because ultimately this location needs to relocate away from the West Chicago area!! Horrible Employees ever!! Read more
So this says it open at 04:00AM, i stopped by and it was closed. I orderd a Original Pumpkin Spiced Latte and i got mud water,... the girl did not even knew what i asked for because she kept asking for my order again, if you want to get your order wrong,wait a long time and waste your money stop by. I stopped by a different one and i re order and got my order correct and thedifference is quite obvious. Read more
Server was very fast, friendly & helpful. Keep up the good work ????