Reviews for Krispy Kreme in West Allis, WI
Trash doughnuts and staff. Go to order and takes 10 minutes waiting with 1 car infront of me getting 1 item. Get them and there... these tiny burnt looking donuts. Taste them and they aren't even the donuts I ordered. They are pumpkin spice I think, when Iordered original glaze. Plus they taste old and crunchy.. disgusting.Don't know how hard it is to either say your out of thesedonuts or to pick the correct one. Didnt get greeted at window either or really talked to at all. Had cone in part of drivewayit looked like to deter people from coming through cause they're lazy. Ridiculous waste of $15 which is crazy prices Read more
If I could give negative stars I would. This place has gone so far downhill. They never have anything. The customer experience... is horrible. I understand staff shortages, but that doesn't mean the staff you have can't be courteous and knowledgeable. Italso doesn't explain why I jyst paid $25 for 2 dozen stale donuts. I suspect they're more than a day old. If I wasn't so busyI'd go back and return them. Our son's birthday is today. I can't serve these to anyone. This location should be shutdown. Iknow they're franchised, but you'd think corporate would have checks and balances in place to oversee quality. I will neverfrequent here again. I would recommend everyone else do the same and save themselves the frustration. Worst donuts ever. Read more
What is going on with this place. We ordered a dozen just regular donuts at 8:45 in the morning and got handed a fridge cold... box of what tasted like day old donuts. Absolutely not what you would expect out of Krispy Kreme. The place overall looks worndown and not cared for - for example, their drive through speaker is missing a panel and is so quiet you almost can't hear. Itjust seems off and a little sketchy. Do not waste your money here. Read more
We always loved the quality and size of the KK donuts. But today, I got very disappointed. Texture is not even, and size of each... donut got really small. It was my last purchase probably. Read more
Used to be the best place. Now their donuts are never fresh. I?m here as soon as they open expecting fresh donuts and I?m... getting cold donuts from the night before because ?they?re not making new ones right now? but as a customer I?m requestingfresh. Then they were closed for like a month while the Cinnamon Toast Crunch deal was going. Not sure what?s going on but thisplace is not what it used to be. Read more
I've always loved Krispy Kreme-their donuts are delicious, when they have them in stock. This location has been going downhill... the last couple of times I've been here. The lobby is closed even though it says dine-in available. The donuts are smaller, withsome being exceptionally small for no reason. They had 4 employees just standing by the registers on their phones, which makesme wonder why they have the lobby closed. I still prefer them over Dunkins, but they're not what they were. Seriously though,why was my original glazed half the size of the other donuts? And since when is it $10 for half a dozen (small) donuts? Read more
Krispy Kreme is the BEST! A group before us must have just purchased 20 dozen doughnuts. I felt out of place only ordering 3... ???? Read more
This particular Krispy Kreme is a terrible donut shop. First the doors are locked with no notes or reason why. We looked them up... on there own website and no explanation why there dining room is closed. We found out that the drive through was open. Weordered several dozen donuts (a dozen glazed, a dozen assorted and a box of donut holes). The employee assisting us had a badattitude and was not friendly or professional. The donuts seemed to be very OLD. We do NOT recommend this particular KrispyKreme. We will NEVER stop here again. Read more