Reviews for Cousins Subs in West Allis, WI
This is the second time I've had an order from cousins and my bread has been quite soggy-only asked for mayo on my sandwich no... oil or vinegar and the bread was still soggy. Not typical cousins experience I've had at other locations. Read more
Been here many times. Always fast, friendly service. Fresh, delicious sandwiches. Subway who? Cousins is leaps and bounds... better. Good location, and as I mentioned, staff has always been friendly and efficient. If you are gonna do subs, go here. Read more
The new roast pork sub (sliced pork, provalone, grilled onions) is very good, but a little dry. Could have used a little mayo or... even some tomatoes Read more
Horrible customer service. We got a buy 2 get one free coupon on the back of our pick n save receipt and decided to use it same... day. Workers and manager refused the coupon saying it was expired. We even presented the receipt the coupon came from showingtoday's date, the guy even tried to puzzle the receipt together to make sure it matched. Maybe cousins corporate is strict onhow they enforce this stuff but it seemed way too excessive to prevent us from using their coupon. Either honor the coupon orget rid of them altogether if you want to prevent losing more customers Read more
This Cousins Subs location is very good place to come to. Friendly staff and helpful. The order was very accurate and fast. Even... though that was a to go order the place was very clean in the seating area and the bathroom as well cleaned. I highly suggestthat you can come here and know that the place is good and relax while eating here. There was only problem this last time that Iwas there (June 11th. On the steak and cheese it didn't have the lettuce and tomatoes on it. Read more
Now I don?t normally leave reviews because, if I have a bad experience somewhere I just leave it alone and move on, but this... visit was a waste of my time and money. First and for most, I had to wait in the drive through for seven minutes to even order,the lady helping me had an attitude the whole time she was taking my order, kept interrupting me, and was very unhelpful. Iorder a PLAIN tuna sub with provolone, a ham and provolone (no onions or tomatoes), TWO fries, and cheese curds WITH ranch. Sherepeated my order back to me correctly and I figured everything was fine. I pay, pull up to the front cause they needed moretime and the woman who gave me my order, was vaping and blew all her vape smoke inside my bag while walking to give it to me,which is disgusting especially with how much bacteria comes out of your mouth. I drive ALL the way home and come to find out Iwas given ONE fry (even though I paid for two), cheese curds with NO ranch and my PLAIN tuna sub still came with lettuce,tomatoes and onions. I tried to call them to resolve this issue and no one answered so I had to pick through the food and itstill doesn?t taste good. This is unacceptable customer service and unsafe food environment especially when employees are evenvaping INSIDE the facility. I don?t know what management is doing there, but, as a manager myself, I would not tolerate this. Read more
The Subs are Good. I miss the location that was by The Kmart a couple of blocks up. The Food at this location was Good but the... prices are a little more expensive then some other locations. I paid at least $ 38.00 to 2 whole subs and a large French Fries.I could have bought 6 Subs from Gold Coast Subs for that price or 3 Footlong Subs and 2 drinks from Subway. The staff was Polite& Friendly. The wait Time was pretty quick Read more
Nov. 20, 2022 Update: I am raising my rating from two stars to four. This location has improved significantly in the last six... months. The wait time has decreased to where I rarely have to park. The quality of the sandwiches has consistently improved interms of how they are made. The price is still too high, but there's not much else you can expect in this economy. Sotwo-out-of-three improvements is pretty good. ********** "I wonder why this place is always empty?" I found out why. Afterparking and waiting...and waiting...and waiting (I was the only car there), I finally received my food. $12.50 for a six-inchsub (which they amusingly call a "seven inch," like a guy desperately trying to overcompensate), large fries (what fast foodplaces used to serve as "medium" back in the day), and a "regular" drink (what used to be called "small"). The sandwich itselflooked like it was slapped together by someone who was either in middle school or had never before made a sandwich in theirlife. More ingredients were outside the bun than inside. On the plus side: if you are desperate for food and don't care aboutquality, cost, or waiting time, then welcome home, my friend. Read more