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Reviews for Jack in the Box in Wenatchee, WA

Mark Santos 1 year ago
5

Huge shout out to Andrew! Got me fixed up. I let him know I was missing an item from my combo told me to come back and re did my... whole order! Awesome customer service right there! Read more

Jesus Hurtado 1 year ago
1

Rude employees who don't do their jobs correctly. Management needs to step up and actually discipline these employees because... this has been an ongoing issue for a while. Read more

Bryan Kelly 1 year ago
1

Probably the worst jack in the box I've been to. The buns on my chicken tater melt were actually burned black. Fries were also... cold, and it wasn't worth turning around after driving across town. Go anywhere else Read more

Roselynne Ramirez 2 years ago
1

Horrible service. I've wasted my money there for the last time. Every time I've went these last few years, they ALWAYS mess up... our order. Usually they give us the wrong burger, this time they just didn't give it to us. We ordered 3 burgers, 1 fry, andone 5 pc. churro. It wasn't a large order, no was it busy. I didn't get the receipt, but I WAS charged for a $6 burger Ididn't get and they almost forgot to hand my card back. And when I went to call and tell them, the phone number wouldn't gothrough. I called 3 times, no luck. Night crew never gets it right, disappointed. Read more

Shawn Nolen 2 years ago
5

Really like the Chicken Teriyaki rice bowls and the egg rolls. The Teriyaki and sweet and sour sauce packets are awesome. I also... really enjoy there milk shakes, very good ???? highly recommend these items at Jack in the Box Read more

Will Summers 2 years ago
5

It's Jack in the Box. The food is never as good as it sounds, but you can't expect much. The thing that stands out about this... Jack in the Box in particular is the service. The people there communicate well, and they sound authentic and unscripted, atleast in the drive through. Read more

Tracy Mason 2 years ago
1

I've never felt so unwelcome at a restaurant, my fiancée and I pulled up at about 10:40pm to get dinner and where immediately... greeted by an angry voice saying "what do you want". So I start ordering and he interrupted and said that they won't makebreakfast and "what else do you want". For the first time in my life I reversed out of a drive through. Read more

Mar Med 2 years ago
1

This place isn?t even worth visiting whatsoever. Had a horrible experience at the drive through. We placed a simple order which... shouldn?t have been hard to follow. As soon as we arrived home we reviewed our items and notice that a burger was wrong. We hadasked for a number ten which is a Jack spicy chicken sandwich. What we received instead was a number 4 (a cheese burger). We hadno problem with this, misunderstandings happen all the time, but we still wanted what we ordered so we went back to correct ourorder. We asked nicely if they could refund us and then let us pay for what we ordered. We were immediately greeted with anaggressive attitude by a white boy and some other girl. We pulled up to the window to pay. We simply asked kindly if we hadgotten refunded, but this night crew employee responded to us with a rude attitude and made us feel dumb for asking a simplequestion by saying ?yeah, I literally just did that?. There was absolutely no reason to get aggressive yet here we were gettingtreated with disrespect. Even after we had been treated with such rudeness, we said thank you. We don?t expect to have top tierservice from a fast food restaurant, but we should at least be treated decently. The customer service from this place ishonestly a joke. Read more