Reviews for Long John Silver's in Weirton, WV
Go to order food after working all day and come to the drive through tell her i want a #12 with corn and rice but want to add... two more large sides one being rice one being corn she tells me that the meal only come with regular size sides i say thats fineshe gets confused asks me what i want again so i explain that all i want is a number 12 with rice and corn but would like to addone large rice one large corn because the regular sides are small and i dont mind paying the extra she says ?ok so you want tocancel the #12 but you want teo large sides? i just drove off because if you cant understand basic instruction like this i dontwant you serving me food period incompetent to the fullest and you could her the manager yelling in the background they act likethey are super busy when no one eats there anymore Read more
The food was fantastic, when we eventually got it. Our order was lost somehow. We also got to listen to the drive thru employee... threaten and berate her co-workers since she didn't shut her mic off. Read more
Received excellent service and the food was fresh, hot, and filling. Grease vat oil was just changed that day as well! (Always... makes the deep fried food taste extra perfect!) Ordered fish & chips with hush puppies and a grilled fish with double rice meal.Did have to return due to the grilled fish being forgotten originally; however, I was compensated with extra side dishes,drinks, and a multitude of appologies. We will definitely return again. Read more
Too expensive for the puddle of grease you get. Pretty stingy on the fries too. I asked for 3fish 2 chicken which was an... upcharge for swapping fish for chicken and they gave me 3 chicken and 2 fish anyway of course I didn't check before leaving butwhatever... Read more
Took forever to order, with only 2 cars ahead of us. Sat at the speaker for 10 minutes uses before placing order and was in line... another 20, plus before we got our food. Could have been a bad day, but they were Super slow on service. Read more
Service is slow as hell. They charged me $11.99 for a Lobster bites, 2 fish, 2 sides and hush puppies platter that wasn?t even... worth $6.00 to be honest. The restaurant was dirty and run down. I stopped going here about 8 months ago because of the serviceand the way they rip people off with the amount of food they give you 6 lobster bites in a platter I get more in a side orderthan that. For $4.99. Won?t being going there anymore. Read more
These poor workers were working in a kitchen on a 90° day with no air-conditioning. Unsafe conditions at best. However, the... drive thru staff was pleasant and the food was good! Read more
Update: 11-9-2022 General Manager of this location reached out in under 24hrs. Very impressed with the prompt desire to correct... the situation, thank you! Avoid online ordering from their website. If they're out of the item you purchase for pickup theywill tell you to go talk to door dash for a refund even if you didn't use door dash to place the order. I even explained that myorder was done on the website and not door dash and still said they couldn't help me. They wouldn't even substitute the $5 itemwith something else so now I'm stuck reaching out to their social media page hoping for something. Absolute terrible customerservice and I'll gladly do a charge back on the entire $30 order if necessary. Update to follow! Read more