Reviews for Dunkin' in Weirton, WV
They were out if espresso and it was only 11:30. I had to repeat myself multiple times over the drive-through and they still... messed up my order and gave me the wrong drink. Read more
Numerous drive thru trips. Always out of different syrups. Or the latte machine is broken out of long straws for large drinks.... You get stuck in the drive thru line, after learning they can't fill your order. Rude shift manager. I advised her they, need toput a sign at the entrance of the drive thru when they are out of items. She turned and walked away. Read more
Absolutely fantastic! I got chocolate munchkins for my daughter along with a Boston cream and some bagel bites. For myself I got... a coffee and some glazed munchkins. Everything was perfect and I was waited on very quickly they do a fantastic job here at thisDunkin donuts and the food is fresh. Read more
I decided to try our Dunkin? instead of Starbucks and was so disappointed. I tried to order a latte and they stated the machine... was down so offered black coffee instead with some syrup and cream? it was gross and I dumped it. Read more
I have zero desire to ever go back to this place. Weirton Dunkin Donuts is about worthless . This is the 3rd and last time... that I'm giving them to mess an order up. Order a black coffee? You get coffee, creamer, and sugar added. You order Avacadotoast with bacon, you get a donut, you order a bacon croissant with no egg... the picture below is what you get. This placecould screw up a one bolt junk yard. It seems that Dunkin Donuts prefers to hire a bunch of girls who gossip, complain abouteach others boy friends, talk on their cell phones, and inherently don't pay attention to the order taking, instead of peoplewho ensure that orders are correct and that the employees provide good customer service. Avoid this place like the plagueunless you want wrong orders with a side of valley girl attitude. Read more
We usually have no problems with this store, but lately it's been awful. On several occasions we've gotten home with missing... donuts from our dozen donuts box and on 2 separate visits I've mobile ordered frozen coffees and paid for them, when I got thereI was told the machine was broken and had to substitute with iced coffee. I realize they may be working on a limited menu, butchange the online menu if that's the case. You are charging people for the higher priced item and giving them a cheaper drink.Yesterday we mobile ordered wake up wraps and coffee, the wraps were ice cold and only had about a quarter piece of sausage onthem. Today I mobile ordered 2 wake up wraps and coffee, when I got there they tried to charge me for my order even though I hadalready paid on the app. They gave me my drink and missed the wraps. After sitting for 5 mins at the window, with the girlatvthe window just sitting there staring into my car the whole time, I was told to pull around front, another 5 min wait. I gotmy food, hot this time, but there was paper inside BOTH wraps. Complete carelessness. There's no number on the receipt to callthe store and I was already too far away to go back. I will be emailing the corporate office and this Dunkin has lost ourbusiness. Pictures attached. Read more
Nice, clean and friendly staff. Wheelchair accessible and handicapped parking available. Located on a shopping center. Just be... careful when going into the store because you'll be crossing the drive through exit. Read more
I have been a dunkin customer for the last 4 to 5 years never had a problem until the last 4 times I have gone there. But this... visit was the worst. I ordered a large iced latte Carmel I get it every time and I got a Hot Carmel I didn't go in I asked mydaughter to go and get it to where I ordered it online like always. And when I do order it it comes out differently everytime.Well anyways this is what I got I got a hot one that was half filled. I PAID almost 8 dollars for it to where my right orderonly would be 6 dollars. Very disappointing to get this. Makes me want to not order or go there anymore. Tried to post a picwith this but it wouldn't let me Read more