Reviews for St. Louis Bread Co. in Webster Groves, MO
I have a young friend I met who was working at three other St. Louis Bread Co locations when we first met. I wrote an original... poem for her on Valentine's Day. Read more
Great experience. Michael was delightful to deal with!
Very tasty, highly friendly personal
I'm confused over my experience in this location. I walk in and there are some highschool kids hanging out at the tables eating... and talking...no big deal. I stand in line and wait 5+ minutes to get served. While I'm waiting, the manager in charge startsyelling across the whole store at this kids to be quiet or get out. She talks with no respect to them, and while I get that somewere probably just hanging out with no purchase, that is not the way to talk to anyone let alone some kids. They weren't loudand tbh, it seemed like she directed more of her attention to the black kids while she was hollering as she continued to treatthe white kids with respect after hollering at the group. It was very inappropriate. As an adult if I stopped by to chat with afriend while they are eating and I didn't buy anything, I would be livid if I was told to buy food or get out. Just becausethey're kids they should still be treated with respect and just because they didn't buy anything today doesn't mean they won'ttomorrow. And why would they now since they just got told off for spending time with friends after school. It makes me questionif I should give my money up here in the future when staff is more focused on telling off high schoolers than serving waitingcustomers. Read more
I had a catering order through this Panera location. I asked if they?d be able to have it done a little early for me. They said... they?d do what they can to make it happen. Not only did they get me taken care of early but one gentleman came in at 4 am tomake sure I was taken care of. Thank you so much, I really appreciate you all!! Read more
I met a friend here and always enjoy Breadco. I love their clean food and always enjoy their teas.
They did not have the rolls I ordered on-line well ahead for "rapid pickup" and I didn't find out until driving 15 minutes out... of my way and finding nothing on the shelf. Needing them for dinner, I was prepared to be a little upset, but the manager didhis best to find an appropriate substitute while not charging for my order...all while being very friendly. This is the wayit's supposed to be done, but it's rare to find such great customer service anymore. So, while I'm disappointed I am happy toreturn. I have always been impressed with this Panera and it's hometown feel. Read more
Always seem to have a horrible experience at this location. The management and trainers are not that friendly and do not appear... as if they even want to work there. In addition, out of the last 10 orders we have gotten there only 1 was correct! Only 1. Itis so sad as we love their food, but they cannot seem to get their act together. If they were not so close I would never go tothis location again. I would highly recommend everyone to stay away from it if possible. Read more