Reviews for Marble Slab Creamery in Webster, TX
They don't know how to make ice cream here don't go here the service is horrible they rush the process on mixing the ice cream... and they don't keep the ice cream cold enough they sold us melted ice cream I wanted my money back but they didn't wanna give memy refund. P.s. I still want my money back. Yall want melted ice cream people? Read more
it's delicious great flavors
We were here Wed Aug 3rd @ 9:50. We walk in & planned to order our kids ice cream to go but were immediately met with a rude... employee who stopped us as we're walking to the ice cream to say um we close at 10...So I look at the time & tell her well it's9:50 are you going to be able to serve us?..The rude employee looks at us with disgust & says UGH I guess. She served us 3 icecream with attitude & eyerolls. My son asked for toppings on his & she continued with the eye rolling & says UGH & making gruntsthe entire time! She should've stayed HOME if she doesn't like her job!! We will never be back to this location because of therude customer service! Please do better when hiring employees! Description of the employee is grumpy,heavy set,white woman. Read more
Don?t go here. Took my partner for a quick treat before catching a movie and; the guy looked at us through the glass and kept... cleaning as we tried to enter. Did not wash his hands prior to scooping out selections. While making our selections he tapped onthe inside of the freezer and knocked ice into some of the ice cream. When scooping our mix-ins he used the same scoop for 3different toppings which is a major allergy concern. We also noticed the mixing slab had not been wiped down so I got a coupleunwanted bonus flavors in my ice cream. There were a few health code violations and I?d be concerned for anyone with foodallergies or sensitivities. Read more
The ice cream was pretty good and excited to be out with my family. However, the bathroom is severely neglected. It hasn't been... cleaned in a long time obviously. There is nothing less pleasant for women to have to go into nasty restrooms, and especially tobring children in these restrooms. If you're overlooking this detail then I instantly wondered how clean the ice cream equipmentis ?? Read more
This is our place to always come and get ice cream. It's small, so for us it's in and out because we live 2 mins away. So we... take it to go. It's very clean, the owners are nice and inviting, and so good with the kids. They have choices of ice cream andsugar free ice cream or cookies.. A waffle cup or cone or regular cup. They also will make shakes.. Tons of toppings to choosefrom. And a good variety of flavors. To me the best marble slab in the area. If you want ice-cream given to you with a smilestop here. ???????? Read more
Delicious and simple, good variety of flavors! Little priceu, but creameries usually are. I would have liked more fruit/better... fruit options as they were few and not the freshest looking. But overall good! Read more
I love the quality of the ice cream and they have so many great flavors! Not the best service though. The lady scooping ice... cream literally talked on her phone the entire time we were there, even while we ordered. Read more