Reviews for Red Robin Gourmet Burgers and Brews in Webster, NY
If you're looking for a good, spicy burger, Red Robin is a great option. However, the decor is quite crowded and the atmosphere... is unnecessarily loud. The garlic fries are also a bit soggy. Overall, there are better local burger and fries with betteratmosphere. Read more
Recently ordered curbside from this location, and they missed the due time by 30+ minutes, with a "sorry for the delay" after... automatically adding a 15% tip. Kids aged 1 and 3 in the car were not pleased. Best to avoid until better managed. Missing duetime by more than 10 mins should be full comp. Read more
Food was pretty good. All you can eat fries were good but didn't get the second fries until we were finished with our... food. Server was nice. Had someone check us in before we parked. That was nice. Read more
We only had a 15 minute wait to be seated. The pretzel bites with beer cheese apps were the best! The burgers were awesome,... perfectly cooked, juicy and tasty. The drinks were perfect. The fries were perfect. The donut tower desert was yummy. Best ofall the service was fantastic. My wife forgot her jacket and the server ran it out to our car! Truly a great dining experience!! Read more
Fantastic. Food came out hot, tasty and a nice Waiter named Andy. A nice way to spend Valentine's day with my husband. Only down... side, we were seated by the kitchen. It wasn't horrible though. They were so busy and got us in under the hour wait! Read more
We had a wonderful dinner, the staff was very friendly and quick. The food was perfect. I had the avocobbo salad which was... amazing. My husband had the burger with a fried egg and a side of onion rings. We shared zucchini fries as well. Read more
Delicious! We enjoyed the food and fast service. The endless fries were hot and crisp but we ate too many. We'd definitely... go back. Read more
11 Nov 2022 Okay I know it's Veteran's Day so I knew it would be busy, but seriously the wait was unbelievably long! When I was... finally texted (my table is ready) as I was gathering up my stuff a young couple with a baby came in of course they know thehostess. Soooo, the hostess takes them right in to be seated! Really! So the hostess returns asking me what I needed. I told herthat I was texted that my table was ready. The hostess says well I guess I'll have to seat you in the bar. Honestly that was abig mistake because they forgot about me there. #1. It took over 10 minutes for the server to ask me what I wanted to drink,then forgot to bring me my drink! Finally she brought my drink theft without asking me for my order #2. I told server I wasready to order but she took off without taking my order. That was not what I expected... #3. So.. the server comes back 15minutes later to take my order, (no salt on the fries) but after waiting another 10 minutes I see this girl behind the bar andthe people beside me have received both their drinks and food while I'm still waiting #4. The server comes back around so I askher where's my burger? She says "Oh, your burger" then she goes behind the bar and starts tapping her computer screen. I'mbeginning to think she needs to get retrained because it looks like she forgot to place my order with the grill in back. ( Iwent off to the bathroom asking the people at the next table to please let the server that I would be back. I come back to findmy burger still hadn't come.) #5. When I finally get my burger I asked the server if I could have condiments which took another10 minutes to come, by this time my burger is cold. OMG, Just great! #6. Now I ask the server if she could bring me more friesand a box that I wouldn't bother her again, but seriously isn't this her job? #7. Is it supposed to take almost TWO HOURS for ameal? OLDER REVIEW The was good, although the food was only luke warm. I did enjoy the atmosphere Read more