Reviews for Dairy Queen Grill & Chill in Webb City, MO
Had them make an ice cream cake for my grandson's Birthday Party at Soar Trampoline Park. Stopped by to pick it up on the way to... the party. They did a great job & they cake was beautiful. Read more
This is the second time I got a cocoa fudge malt that was not mixed thoroughly! The women at Dairy Queen in the mall know how to... mix the malts! Men do the mixing here! Women are better! Need them here at this location!!! Read more
It was bad,and they did not care,if i owned that place,id start over fire everyone,or close if i couldnt do it right cus you'll... loose customers that will never come back.Put up a sign that were cleaning house,be open soon and do itright...........Daaaaaaa. Read more
I'm usually not one to write about my bad experiences but I ordered a custom icecream cake with a picture on it. Didn't ask for... anything extra. Just the picture because literally that's ALL I wanted on the cake. Picked the $38 cake up today and it had blueicing all over the border which didn't even go with my picture. It didn't even make sense like why the blue and there were palmtrees stuck in the bottom corners, which again had NOTHING to do with what I wanted or the picture I had on the cake. The onlyreason I paid for the cake was because it had the picture on it and it was for my 5 year olds birthday. Very disappointed andwill never order a cake from you all again. Read more
When you spend 10.00 on a meal you expect to have real meat, i was there at noon, We have a DQ in galena kansas and the Beef... there is Beef Not soy. COLD frys, If your in this area, spend an extra 5 minutes and drive to Babes on main for a Real Beef, Hotfries, not cold, i have never been disapointed at the galena DQ or Babes, this DQ sucks! Read more
Asked for a particular ice cream they stated it was discontinued, (Reese extreme blizzard)I understand it no longer being in the... menu but why could we have not paid for the toppings that went into it separately? I mean it would have been an opportunity toup charge the customer? I also asked for a pineapple banana blizzard and she says I dint think we can do that either went andasked and said ya we can go ahead and do that one. Over all was not satisfied with customer service at this location. Read more
We bought a Premium Ice Cream Cake $28 and change. When we mentioned it being for my sons birthday the girl Kaylee offered to... write on it. We said sure. She didn?t secure the lid so as soon as I picked it up from the car the cake on cardboard slid rightoff the plastic container and onto the ground completely ruining it. I called the store and the girl took responsibility andoffered to replace the cake. She mentioned how this is a very common issue with the lids on their cakes. It was to late for usto be able to return before the store closed so we made arrangements to return the next day. I showed up as soon as they openedbut was told they were not going to honor the replacement. Maybe if I had photos which I had offered to take and show initially.Which felt like she was saying I was trying to fraud or lie about this situation. I didn?t have photos on my phone with me atthe time so the manager on shift said it didn?t matter what was wrote on the clipboard, or told to me on the phone and agreedupon they would not make the situation right. I called the store after I went back to my moms and told them my son informed mehe had taken photos and I could bring them in on his phone but she then even went back on that and said she still wouldn?t. Apiece of tape would have prevented this from the beginning. If this is a known issue something needs to be done to prevent thisin the future. Absolutely heartbreaking. Read more
My daughter suggested this place for a quick lunch. The food was good and the service was outstanding. Best lunch experience... this month. Read more