Reviews for Smoky Mountain Sub Shop by Sandwich Mamas in Waynesville, NC

My wife and I used to eat here all the time under the original ownership but during our visits under the new owners we found the... food to be not up to par so we stopped going. We were downtown today and decided to give them another try for a light lunch andordered a cheese steak sub and a bowl of chili, and I advised that we were splitting the sub. The sub was hot and good, nocomplaints there. The chili was loaded with meat but had absolutely ZERO flavor. If bland chili is your thing then you will likeit. Now here is the rub, when we got home and I went to file the receipt I noticed a $1.25 split plate fee that I was notinformed of at the time of order. So a $1.25 to put a sub that already gets cut in half on a piece of wax paper in a plastictray. I called and spoke to the owner who informed me that they don't have time to inform people of the fee when ordering(insert eye roll) and that the piece of wax paper cost them that much and its listed on the menu as a fee. (somehow I guess Imissed that on the small 6 page tri-fold paper menu (insert second eye roll). If they are paying that much for a 8"x10" piece ofwax paper, they need to hire a business counselor LOL. So in closing I would give this place the following ratings. Cleanliness:A Steak Sub: B Chili: C- Customer appreciation: D Read more

My wife and I decided to eat lunch here. I had the bacon pimiento burger and it was awesome! Was a very clean restaurant and... nice staff. Read more

We had mushroom Swiss burgers. Ordered in pretzel bun but in came on potato bun which actually was better. Was great good old... fashion burger. Potatoe salad was very good. Cooked to order. Would come again Read more

Excellent!!! I lo e stopping in smaller towns and finding some quality food or local specialties. I wasndriving through and was... craving a mean BLT. I saw this place had different versions from traditional of 4 slices of bacon all the way up to a pound ofbacon. Whoa buddy. I went traditional and I'll tell ya if it wasn't the beat BLT I've had in a while. When balanced correctlyas far as flavors: Crisp lettuce. Finely toasted bread. Snappy tomatoes. The moisture and Tangiers from the Mayo. Flavors justdancing in your mouth. OH how I yearn for that meat to be in my mouth again. Read more

The sandwiches were really good, I had a tuna sandwiche, which was humongous :) As we arrived 30min to close, the atmosphere was... not quite great, also they had run out of some items. Read more

This place is always on point. Fast & friendly service, fresh & hot food. One of the most consistently good places I have eaten... in a long time. Highly recommend! Edit to add pics of Italian Mama Bomb... My favorite sandwich so far here!!! Read more

This place is truly awesome. Food was excellent. I had daily special of sausage, pepper, and onion sandwich. All cooked to... perfect. I really enjoyed it. My daughter had a Cuban sandwich that outstanding. My son had a monster grilled cheese he couldbarely finish. My wife had probably the best item which was honey ham with gruyere cheese on a pretzel bun. It was off thecharts good. It was great to support a local restaurant who is just plugging along trying to get by in this new Corona virusworld. So take out only couldn?t enjoy the great meal in such a beautifully decorated restaurant. Please visit if they are open.This place is a gem. Update... Stopped by again this place is excellent. Staff is so friendly. Food is great. We were back inAsheville and made trip to Waynesville. This was near the top of our list to visit again. Sandwiches are all great. UpdateMarch 2021 Stopped by again. Shop is under new ownership. They seemed nice. My daughter got the Cuban and still loved it. Mywife got the salad, that was good, but small. I got the Italian cold cut bomb. It was cut old Subway style. The sub wassmaller than I expected for "Bomb". I knocked off a star because although all things tasted good, it wasn't as good as before. I still think it is worth visiting. It is just not a must visit like before. Read more

We tried the bistro burger, one of their special menu of July, and cheese pizza, both come out excellent, they have smoked Gouda... cheese burgers that also amazing, that is also their special for July. And they have plenty options of hot sauces. Worth aprice. Once you enter the shop, you will know right away that they serve good foods. Read more