Reviews for Rice House Express Waxahachie in Waxahachie, TX
This place is truly great. The service is always amazing they have always greeted everyone with a smile everytime I've visited.... The food is delicious, I am obsessed with the chicken lomein it's fantastic. The facilities and dining area are always cleanwhich absolutely makes the experience that much better. I definitely recommend trying if you haven't already. Read more
If I could give a negative 20 rating I would. We ordered food from here many times and LOVE the rice. However today while home... sick myself with a sick child We ordered using Uber eats at 7:00 pm with a arrival time if 8:05 which was late but we had sleptall day and finally had an appetite. After several alerts that my food was delayed I called the restaurant in Waxahachie only tobe told there was nothing they could do, and would not refund my money. The person on the phone placed me on hold briefly onlyto come back and say she spoke to the GM and she could not refund my money. At that time another alert came saying anotherdriver was given my food and arrival time is 9:00 pm. I am so disappointed in Rice Box and I will definitely not let this go. Igive reviews when service is good and never thought I would be giving this place a bad one. Customer service is everything andtonight Rice Box failed big time! Read more
The food is really good but they nickel and dime you for things like sauces. Additionally, if you call in and they get an order... wrong, they?ll say that they repeated it back to you an did you want the correct thing you?ll have to order it again. ?andthat?s coming from the manager. There are plenty of places to get fried rice (including right across the street) that actuallycare about their customers, so I won?t be going back. Read more
I?ve always loved this place, but tonight i was left highly disappointed. I ordered the lo main and it had a stench of... cigarettes so bad that i could taste it with each bite. At first i thought maybe it was just the box having a weird smell, so iput it in a bowl of my own, and that seemed to make it much worse if possible. I couldn?t eat more than a few bites. Their friedrice is my favorite and what i usually get, but after tonight i don?t know if i can bring myself to come back. Not sure how goodcan have such a strong cigarette smell and taste, but it was bad. Read more
man i never expected this from RiceHouse????????. everyone in there is always so nice and pleasant, my order does not match with... their great service. I could hardly eat my Sweet-and-sour chicken, it was really burnt. I just don?t understand how they sawthis would be okay once they saw how burnt the chicken was. Also I ordered an order of plain lo mein, and instead we got plainfried rice ??????????? Read more
Friendly greeting upon entering. And wasn't a very long wait. Got home and the hot sour was what seemed like a lot of soy sauce... flavor. And the mushrooms were a first for me in a hot and sour soup. Portion was fine and it was very thick too. The signaturerice was okay and a little underwhelming was expecting better. It was okay but not great. Missing meat in it too and the shrimpwhat I did find was very tiny. The generals chicken was lightly coated and sauce was light too. Chicken was tough and dry. Thereare limited Chinese food places in the area. Not sure if I will be back. Too bad. Read more
This is my 1st time eating here and it's pretty good for the price. The staff are very cool and even brought me out a sampler of... fried rice which they are best known for called, the "Chris Fried Rice". I thought the sampler was delicious! But I ordered thebeef seshuan and it was also equally delicious. I definitely recommend this place. Read more
The shrimp eggrolls like seriously are the best thing Ive ever had. I will make my husband go there just to get me 2 of them... with some duck sauce.. thats all a girl needs to live. Read more