Reviews for Popeyes Louisiana Kitchen in Wauwatosa, WI
Waited in drive through line for 30 mins to order. Only 3 cars ahead of me, got up to order and they only had nuggets, biscuits... and grilled chicken breast. As the other reviewers said, lobby was closed. No signs posted on door or anywhere about closedlobby or no food. Don?t waste your time . Read more
Awful service. It's lunch time on a Saturday and no one is working! They operate drive-thru only. Sat in line a full 15 minutes... and they didn't take one order. Every car started to leave the line. I tried my luck at the speaker and after being told "onemoment" I left after another five minutes. Not the first time it's happened at this location. They are also out of items everytime you arrive. I've yet to have a sweet tea from this location in the 3 visits I did get my food Read more
Waited almost an hour to even order just to be told they had nothing but mild chicken and coleslaw. Ridiculous. Who manages this... restaurant?? Why is it that every time I come here y?all are out of everything. I?ve come several different occasions and havebeen told y?all are out of chicken! This restaurant needs help! Don?t even bother calling the phone either. It?s disconnected.And doors are locked. Read more
Ordered through GrubHub. Took over 2 hours for delivery. Driver sat in drive through lane for 1½ hours. Took 10 - 20 minutes... for each car. When I got the order I was shorted 4 items and got the incorrect sauces. Total disappointment. Gave 2 stars onlybecause the good I did get tasted good. Read more
Only the drive through is ever open, which would be fine, but I'm not exaggerating when I say it takes 10+ minutes for a single... car to get through. Once sat for 20 minutes without moving behind 4 cars before deciding to drive away, only to see two Popeyesemployees walking over nonchalantly from McDonald's. I genuinely think they left the store in the middle of the day and left allthe signs on. On top of all of this, when you do manage to make it through the drive through line an hour later the chicken isrubbery like they've been drying under a lamp all day, the bread is hard as a rock, and the fries are soggy and roomtemperature. This is a repeated experience every. single. time. Since COVID hit. I understand staffing shortages but none of theother fast food joints in this area seem to have this problem. Read more
No chicken, no shrimp; poor attitude by guy taking orders in drive through. Car ahead of me sat 11 minutes to get response for... order. I sat additional six minutes to be told multiple items not ?dropped? for day after 1-2 hours open. Lobby closed. Zerostars is probably generous, but was forced to give star rating to post? Read more
I love a place that pretty much only serves one thing, chicken, and they don?t have any. The waits are awful. I go to the one... on Miller parkway if I go. 3 cars in line means at least 30 minutes ! They can only do one order at a time. Once the car infront of you had their food, then they take another order. So sad, I love their chicken! Read more
I Made an online order at this location thinking I would get better/ quicker service after waiting for 30 min & 6 cars infront... and behind pulling off ??????????? I get to the speaker I tell her I placed a order and my name. She proceeds to tell me someonepicked up my order and how that has nothing to do with her so she guess it?s my loss. Very upset with her attitude and responseI pull to the window. Beeped my horn a few times for service and was completely ignored. The manager comes to the drive throughwindow register still ignoring me but plugs in her cellphone and proceeds to to not do her job! Never was helped by anyone. 10minutes later after wondering what was going on I was handed food. I asked the very unprofessional and poorly groomed lady whather name was because she had NO name tag idk if she even had her uniform on. I believe she came to work in dirty pajamas anddidn?t even brush her hair which isn?t how an establishment should be represented. From attitude to appearance. The owner ofthis Popeyes should really reevaluate their night shift crew. ASAP Read more