Reviews for Arby's in Wausau, WI
Order was not entered correctly even after repeating it 3 times. What we ordered is not what was on receipt. It was a very... simple order, 2 for $7 beef n cheddar, crinkle fries and medium chocolate shake. Ordered 2 for $7 but was charged full price foreach sandwich. When getting refund, worker had no clue, called another person (manager?)who also didn't know how to fix pricingso she refunded entire order and rerang order and also fixed the wrong fries entered on our order. It took close to 25 minutesto get this order. When my name was called, they were giving me our first wrong order plus the correct order. The 2 roast beefsandwiches for the 2 for $7 only had about 1/3 the meat that they usually come with. Read more
I was on a road trip, and I knew I would enjoy anything I ordered. Food was hot and delicious.
The last two times I tried coming here the first time was in the Drive-Thru and the lady was rude when I said hello are you... there, and she replied really snotty so I just left. This time around I ordered two french dip and swiss sandwiches along with asmall fry and a shake and there was nobody inside as customers except for me and I had to WAIT OVER A HALF HOUR for cold foodwhich at best tasted mediocre. It was gross- I ended up throwing one and a half of the sandwiches out. ( I should have justdriven over to CHIPS RESTAURANT instead.) Never again am I coming back to the Merrill Arby's. Also good place to get foodpoisoning because me and other person I was with ended up getting sick off the food right after we got it and started eatingit. The next day I went down to the Arby's right by the BP gas station off of highway k in Wausau and I got my food in lessthan a minute and it was fantastically delicious. Read more
Brisket sandwich was not good. I had the hush puppy fish. Definitely not like the picture. Three small pieces of not very tasty... fish. Curly fries had a lot of little crumbs in them which I wouldn't think would be in the manual of how to serve an order offries. Haven't eaten at Arby's in a long time but thought we would try it because they're supposed to have the meats. But reallythey just have a bunch of sliced meats like you can buy in any grocery store. Read more
Horrible had the chicken ranch sandwich cheese was cold 2 little pieces of chicken tore off half of bun to get any flavor, the... other one was a Reuben with pretty much no meat. Had to wait for fries which were the best part of meal. Will not be back EVER. Read more
Very good polite and fast service. The young man who took our order made sure everything was hot, juicy and delicious! I give... him an attaboy! Keep up the great work! Read more
Went there and got I believe a number 10 meal. Fries were only halfway full and only warm ( I ordered a large), and the sandwich... had been sitting out for at least 5-10 minutes because absolutely no part of it was even hot. It was cold, hard, and barleyedible. It was disgusting and I?m not even sure I should have eaten it. The only good parts were the Dr Pepper and the cookie Iordered. Please learn how to do your jobs, making sure if someone orders a large fry they get a large fry not a medium, andmaking sure the food is actually hot and doesn?t seem like it?s been sitting out for 30 minutes. Very dissatisfied anddisappointed considering I spent $15. Do better. Read more
Ordered inside did get all our food took 20 Min. to get had to ask for rest of our food not happy