Reviews for Panda Express in Waukesha, WI
I come to this restaurant often. Good news: The staff is nice. There are a variety of Chinese favorites and basically three menu... options to choose from. Not so nice: I come to this restaurant not to expect that my favorite dish will be available. Everytime I have come here, they often are out of menu items. When I asked once why this was true, the server replied, I will makewhat ever dish you would like. Well, the point of fast food is that is the food is ready when you get there.However, I did thinkthat was a good response to me. I just always say no that will not be necessary, I will choose something else. It might behard to find a seat where the table is clean. I do not think they know the phrase, clenliness is next to godliness. Lol.However, I think a lot of people must order take out because if I look around I can usually find some table that is clean. Iwould not run a restaurant like this. Shame on there management. These are big turn offs for guests at this restaurant. Haveall food choices ready and clean the clace. And finally, I have an issue with the front door. The wind is so strong that youhave to be a Phy. Ed. major to open it. The first time I went there is was a little bit after supper time. I looked though thewindow to see if there was any activity in this place. I had checked Google ahead of time as to their hours of operation. Well,because it was near closing time, when I went to open the door I could not do it. Yes. It is true! So, I thought they wereclosed and Google had the wrong hours of operation. Since then, I have just learned that this will be a hard door to open.Sometimes someone inside will see me struggling and come to help me with the door. However. It is usually another paron who hashas the same issue with the door as well. I would just consider myself of average weight and strength. I can not believe thatother reviewer have not written about this same issue. Try some other Chinese places first. Even though th Read more
Was told in the drive through a 6-7 minute wait on fried rice. After 20 minutes went inside. Finally got it over 35 minutes... later. Unreal. Read more
Like every other Panda....nothing is prepared or ready to go. Both Pandas in Waukesha are just terrible. Must be the corporate... strategy to just run the food down to nothing then never refill. Read more
Nice Panda didn?t have many options left but did have my options lol. The staff was quick and friendly! And food was fresh and... hot. Read more
The restaurant was pretty empty so not sure y there were dirty tables. Also they were out of the stuffed animal pandas n weren't... sure if or when they'll get more, my little girl was very sad n what didn't make much sense is the lady at first didn't knowwhat I was talking about when we asked for one she handed me a cup. May 29 Stopped in to g lunch and let's just say I was verydisappointed. The were out of warm sweet n sour sauce, egg rolls, and their white rice was under cooked big time. The last about25 was transferring rice from a big pan to the warmer, no gloves or hair net. Then no gloves while serving anyone most of thetables were dirty and again there were barley any one there when we arrived plenty of chance to clean them. Good thing I bringClorox wipes wherever we go to eat etc. I really hope they turn things around Read more
Staff was friendly and helpful as i had an issue with this visit to this location verses other Panda Express stores. I ordered a... bowl of chow mein with Beijing beef. The picture may seem normal but compared to my normal bowl was off. Normally the bowls ireceive are too the edge and pretty much fully touch the lid. This one i could see down about half an inch or more and for asoften as i eat Panda surprised me. I spoke with one of the workers and he explained they have serving sizes and i understandthat. He also did give me some extra to fulfil my question of the amount i received. So not a bad experience overall butsurprised to see the difference between locations. My normal locations are the Brookfield and West Allis locations which ialways enjoy. Read more
Excellent food and very good service, friendly staff. Good place to go with family for a wonderful meal. Their bowl is very... filling. Love the fortune cookie. Read more
Roll up to the drive through. Wait for almost 11 mins to place order. 1 car ahead at the actual window. We sit and wait for... someone to acknowledge that we are there. Nothing. Finally say something ourselves .. it will be one moment she says. Car indrive through ahead of us is gone. 4 cars in parking lot . Another couple mins go by . It's 740pm... "Hi thanks for waiting .It's almost closing so we are out of several items. Would you like me to list them off ? . " No thanks... An hour before closeand you do not prepare more food . You just run out ? I understand the P&L and how waste can hurt a business ... But so doesalways being out of food at 745 at night. Adding an edit to this . My kids love panda.. this one is the worst . Closes earlyopens late . If I ran my business like this .. I'd be out of business. Shameful. Throw the whole staff away .. rude .. obnoxiousand very condescending towards customers with complaints . Read more