Reviews for Casey's in Waukee, IA
When we first started coming to this Casey's two years ago, everything was fantastic. Unfortunately in the past 6 months, the... kitchen area of this store has really gone downhill. The last four times we've ordered, there were very long wait times(nomatter time of day or day of week) as well as missing their pickup times by 10-30 minutes. Not sure what's going on, but theservice has slipped quite a bit. The rest of the store is great though. Always friendly at the register and always wellstocked in the coolers. Read more
My buddy Dale Klocke manages this Casey's. I called for a Taco Pizza on a yucky, cold day. 24 minutes later, I picked up a... hot, fresh Taco Pizza! The friendly young woman that made this one did a fine job! Read more
This is a Casey?s that I stop by on my way to take my boyfriend to work and it?s always like 5 AM like right in the morning when... they open and I always get biscuits and gravy And sometimes I just don?t have them prepped yet and I just wait patiently butthis morning when I went in they had them already to go because they knew I was coming in I wish I knew the lady?s name butshe?s a sweetheart So I highly recommend this place great service great people I gave out a five out of five thank you so muchfor making my day that?s why I?m making this review Read more
Kitchen went beyond for me for a sandwich that was discontinued. Found a way still make it and was better than original. Store... manager was busy doing truck order but still found time to greet me and talk to me. Than to drop what he was doing to help younglady upfront when a line formed. This store definitely understands customer service and meeting our needs. Definitely willreturn! Read more
Their is a young lady that works there that has absolutely no customer service skills. I put my stuff on the counter and she... gave me a look like I was an inconvenience to her. She didn?t say hi or anything, just rang up my items. She told me the totaland walked away. I was paying with my card but could have easily taken my items and left without paying. I saw that when sheleft, she walked back to the bathroom. I will go out of my way from here on to go to a different gas station. Read more
I go to this Casey's frequently as I live nearby. The evening staff, 2 younger guys are phenomenal, very welcoming,... knowledgable and I look forward to seeing them. The day staff is usually a different person each time I come in.. much lessfriendly, the girl today was not helpful in any way and totally different atmosphere. The management has always been great butI highly recommend meeting with your day staff and having them train with your regular evening employees who know what they'redoing... Read more
New to the area and Casey's is always very welcoming and they also make the best pizza too. This location is wonderful, friendly... employees! Read more
I would rate this place zero stars if possible. Absolute garbage at customer service, their pizza was terrible and the past two... times pizza has been late, like way late. Jordan also hung up on me, that should be looked into. Very rude, very poor peopleskills. I?ll never order from this Casey?s again. What a joke. Read more