Reviews for Subway in Waterloo, ON
I would have given zero if there was an option, especially for their customer service. They?re very rude while serving like we... were getting stuff for free. Learn to be polite, please. Read more
I wish I could give a zero to their customer service. My girlfriend just had a subway from this place and the way they were... treating her was rediculous. Those two girls (one was making bread and the other asking for veggies) were rolling their eyes andmaking weird faces and rude at the same time. You guys should work on your customer service because no one should be treatedthat way. Read more
I went today(20 Sept) at 3:00. They are saying they don't have a veggie patty. The same thing also happened to me a few weeks... ago. I don't know why they are always out of veg options. Read more
Worst service by supervisor. She cancelled my order instead of solving the problem. Highly unprofessional.
I had good experience there. I wasn't sure if they have any veggies option so one of the staff member suman helped me and she... was very friendly. She recommended me sub with veggi patty and it was amazing. Read more
Best subway outlet I had ever visited. Staff of this subway is very polite and very respectful. I study in Conestoga college and... lives in Brampton but whenever I come to college I specially visit only this subway because of their cleanliness, best serviceand freshness of food. Highly appreciate to the employees of this subway special Suman who always gives more than her best.Thanks subway team @Conestoga Mall Read more
Used to come here on occasion because I enjoyed the food. I ended up using the mobile order feature due to a ?Buy one 12-inch,... get another for $2? deal. After waiting 20 minutes I went to get the subs and they were both wrong and didn?t have bacon (whichcosts extra). Keep in mind I ordered two subs that clearly had bacon in the names, so it wasn?t a small error. After mentioningthe orders were wrong, I ended up getting the actual subs I ordered whilst keeping the wrong two. A friend took two and I tookthe other two, then I ate my correct sub a short bit after. Later that night when I took the wrong one home to eat, I ended upfinding a small piece of plastic only a few bites in... Up to this point I?ve had no major problems but this really ruined myentire experience as a whole. Read more
Worst customer service., How can you hire somebody like this. Those two girls who are working there are ridiculous. They dont... know how to talk to somebody. I work in mall and usually go there . Every other store is so nice in this mall except thissubway., these girls are extremely rude., the girl who took my order she asked me what kind of cheese and i thought she isasking me what kind of veggies, i was about to tell lettuce onion, she was like i asked you cheese not veggies. And girl on cashwas hilarious, i told her i need a combo, instead of asking me what drink or what cookie she was rolling her eyes., This storemanagement needs to talk to their employees as i have read a lot of same reviews like this. Read more