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Reviews for Starbucks in Waterloo, ON

romi s. 2 years ago
1

today i ordered a drink and after waiting 20 minutes to get it, i finally get called TO PAY EXTRA because they forgot to charge... me (20 MINUTES LATER) for a shot of espresso ($2!!!!!! for a shot of espresso!!!!!). by the time i got my drink, they made itwith the wrong milk and with WAY too much syrup. tasted vile. i asked for it to be remade (and was being truly nice about iteven though i shouldn?t have been) and all they did was give me attitude before finally agreeing to remake my drink. i finallygot my drink (after 40 minutes?) and it wasn?t even filled all the way up and tastes absolutely gross. overall the worststarbucks ever and the employees are super rude. basically backlogged 24/7 and mess up orders because they have a new traineeevery day. Read more

Allisa Scott 2 years ago
4

Very long line up, and it can be loud (which makes it difficult to hear when your order is ready), but the line moved at a... reasonable pace. Good customer service, and excellent products. Note: They do NOT let you collect or use stars here. Read more

Archi Patel 2 years ago
4

Gods professional environment for study, personal business meeting Services well

seawwwd 2 years ago
3

like most starbucks long line especially during class hours

Marta Borowska 5 years ago
4

Really busy location at peak hours but quick service and nice staff. There is lots of seating but during busy times it fills up... fast. Conveniently located next to a new vegan and vegetarian restaurant on campus, Frsh! Read more

Rachel Zhang 5 years ago
1

Worst Starbucks in the world. Charges for no ice or light ice, got my order wrong twice and for both times they wanted me to pay... extra for their mistake and hearing problems. Poor management, terrible customer service. Never going back there. It?s a scam.Told me in the attached picture that this is light ice. More like half ice!!!! Read more

Michelle Nguyen 6 years ago
4

Are iced chai lattes supposed to be $1 extra on top of hot chai lattes? Anyway, drink tasted pretty bland, but service was OK.

Sasha Kelbas 7 years ago
5

Delicious vegan breakfast- plain bagel toasted with organic avocado spread and pike coffee with soy milk. Thanks for being open... so early in the summer, guys! Grad school joys :D Read more