Reviews for Mary Brown's Chicken in Waterloo, ON
Ok... I don't remember the last time I darkened the door of a Mary Brown's. Or if... Okay. I ordered 2 sandwiches to go. There... was no obvious line before or after me. Maybe some drive thru. 10-12 minute wait for 2 sandwiches. Now, I admit I was tiredand sore after a long day, so my patience was lacking. The sandwiches were good (once I'd finally gotten them), but the kitchenreally has to get their act together. Read more
Customer service was exceptional! Our drive thru attendant was efficient and positive and did an excellent job.. Unfortunately,... the food was extremely bland. Everything we ordered was hot and fresh, but there was absolutely zero flavour. Our whole familywas very disappointed. We will likely not return. 5 stars for customer service 2 stars for food quality Read more
New place at Waterloo location. The place is clean and spacious. The spicy chicken is spicy. It's good except too salty. The... tater seems some not cook through. Read more
Our first time at a Mary Browns and was so happy with the customer service at this location. The staff were really polite and... patient as we ordered and the food was fresh and hot (and actually spicy). They were especially kind with my two year olddaughter. We?ll be back! Read more
I ordered online. My order was on time and correctly made. The chicken was done just right, fresh and hot. Also it was not... sweet with sugar, which some other places are. Definitely going back! Read more
Have always wanted to hit a Mary Brown's and finally did it. Spicy Big Mary combo was awesome and just hot enough. Very clean... and the gentleman who served us was super friendly. It was really busy with a bit of a wait but it was worth it. I'll be back! Read more
The owners of this location are very friendly and try to go above and beyond with their customer service. Honestly, not... something that is found many places anymore, especially in fast food. They have a lovely patio and we brought our dog one dayhoping to sit out there, but it wasn't set up yet. The owner happily set up the patio for us so we could eat outside with ourdog. The food is also pretty tasty. We'll be back :) Read more
Chicken was hot and fresh (good-sized portions). Service was quick and friendly. The location was very clean.