Reviews for Kelseys Original Roadhouse in Waterloo, ON
Went in on Wednesday for a quick bite. The waitress was super friendly. We ordered wings and nachos. We asked the waitress to... make sure wings are hot, as it happened a few times that they were not. When the food came wings were hot, but nachos for 14 forsmall order looked horrendous. Under cooked, cheese not melted, cold and soggy on the bottom. There was a total of maybe 10cubes tomatoes and some jalapeño peppers on it. Not sure I want to go back to spend 70 on food that I can’t enjoy Read more
It took over 30 minutes for my steak to arrive. When it did it was medium-well and not medium. The kitchen is a disaster. Just... come here for drinks. Read more
I’ll start by saying the management here is top tier. I had a bad experience and management immediately gave a great response... which got me back in. We ordered 2 new dishes and had a great experience telling me the bad experience was a one off. I’lldefinitely be back and good on management for winning some customers back. Read more
I visited with a couple of friends. ambiance is pretty good and well maintained. Food and drinks aren’t that good. They were... understaffed and the staff were in a rush. Though the staff tried to be friendly, I could clearly see they are super busy. Ihave ordered for nachos and toppings were missing and when I asked about it, I got them in small cups and they asked me to addthem by myself. Read more
Great service today. Had lunch with my beautiful daughters. We were seated fast, they were prompt with drinks , appetizers and... meals. Thank for the good service today Read more
Good food, nice ambience and courteous staff. We like to go here regularly (love their Thursday specials) and one of our... favourites is the Nashville Chicken platter. This is a Family-friendly restaurant so our kid loves it too! Read more
Good food, patio is open. Really nice staff. Average prices not too high and not too low. The burger was really good and the... dessert (funnel cake with ice cream) was also really good. Read more
Came with a group of friends. Seated right away by friendly hostess. Place was buzzing because of families in town for a hockey... tournament but service was really good. Orders taken promptly, food came quickly and servers were very attentive. Food itselftasted good, prices have increased but that seem to be the case with everywhere these days. Able to pay by tap and enter Scenepoints. Will be back again Read more