Reviews for Fresh Burrito in Waterloo, ON
Completely burnt quesadilla! Terrible food and service!! I ordered a steak and chicken quesadilla and took away. The staff put... the food in a black box, which I didn't check before I left. When I got home and opened the box, I only found it was completelyburnt and black. I recall the staff was serving other customers when toast my quesadilla, which might cause my food to be notwell taken care of. However, the thing makes me feel bad is, the staff knew it was burnt, and put it in the box and gave it tome. It is something related to ethical behavior rather than careless serving. Because of the heavy traffic on Friday evening, Ididn't return back to quarrel with the staff. However, I hope the manager can train your staff well. There were not manycustomers in the store on Friday evening, I don't know why the staff cannot put more effort into preparing the food. That's allwhat I can say, terrible experience. ZERO, I would give a ZERO value of the food. Read more
I got the ?Ground beef burrito bowl combo? twice here. Flavours and ingredients are unique that I?ve never come across. This... dish (pictures included) dances in your mouth while you chew and understand what?s going on. Really light food for a beefburrito which is surprisingly good. Sometimes feels the portion were a little more but that?s fine. They deserve 5 stars fromme. Taste that?s unforgettable deserve that! Great job, guys!???? Read more
Decent at best. Chorizo tasted a little off, burrito was really soggy and breaking apart which made it hard to enjoy. Hopefully... just an off day. Read more
The test of the veggie fresh burrito is amazing as well as u can count it in the healthy food. I personally recommend this meal... to every people. Read more
Tried to order burrito for pickup, Said it was canceled because the restaurant ran out of something on my order. Tried to order... it again with a bit of a twist hoping to not get the same missing ingredient cancelation alert. I did. I went into store andordered exactly what I tired to order on the app from the same location and received it. Was pre good no lie. But not worth themoney I paid in store plus the 1 extra online pickup charges I now have to wait up to 10 days to receive some help. Not thrilled Read more
Was not our first time ordering food from Fresh Burrito but was the first time at the King St North in Waterloo location. After... standing and waiting for service, someone finally came to take our order. My husband and I both ordered the chicken burritowhich was also the burrito of the day. When choosing the toppings, I noticed the mozzarella cheese was mouldy and mentionedthat to the person working the counter. He just laughed at me and continued like there was nothing wrong. We continued withour order and did NOT have cheese on our burritos. The clerk then went to the cash register to ring in someone?s order ofdrinks while we waited for our burritos to put on the grill. The clerk took CASH with his gloves on and then without changinghis gloves he proceeded to touch our food, again he didn?t see anything wrong with what was done. I will not go back to thislocation due to the service received. This clerk needs to be taught food handling the correct way. I was hoping to find anemail to send my complaint to but could not find one so made the complaint here instead. If you are the owner of thisestablishment feel free to reach out to me. Read more
This restaurant is located in a busy area right in front of Laurier university with easy in and out parking. The menu offers a... wide variety such as burritos, quesadilla, tacos, nachos, supreme fries, halal, vegan and gluten free options available. I hadtheir supreme fries and my friend had chicken burrito. Everything we ate was fresh and delicious. Super friendly staff and theyknow the drill exactly what to suggest in terms of mixing different flavours. Highly recommend to give it a try. 10/10 Read more
Bad and slow service. Very rude attitude. Restaurant must show a respectful attitude nevermind your situation. If you can't be... respectful human, so you go work in chicken farm their you don't need to be a respectful. Read more