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Reviews for Cinnabon in Waterloo, ON

Wenqian 2 years ago
1

I don't know why two mini cinnamon buns, literally "mini", cost me over 10 bucks, and one of it was broken with only half a... piece in it. I almost didn't want to purchase, but the staff already put into the box. It gives me a feeling of scam. Itdefinitely does not worth the money you paid for it! I would never return to this place anymore. Read more

Mohammed Hadida 2 years ago
5

Delicious cinnamon roll! I loved everything about it except it felt a bit too sweet. The cream on top of the roll was rich and... nice. I also got the cinnamon sticks which were good, but I wish it came with a dipping sauce. Overall, would recommend thisplace to anyone with a sweet tooth! Read more

Avishek Barua 2 years ago
5

It was friday evening and i am pretty sure the staff were exhausted towards the closing.. But still, it was Grace at the cashier... who attended me after closing hour very politely and we had the opportunity to buy the famous large Cinnabon danish... Read more

Emma Konjevic 2 years ago
5

I absolutely loved this Cinnabon location! The three employees working there were Octavian, Grace and Molly. They actually gave... my boyfriend and I real customer service, which most stores in general tend to lack these days. The kindness and generosity theyshowed was so refreshing. Also the place looks very well kept and clean! All around great service and some very friendly sweetpeople. If you?re seeing this thank you guys! :))) Read more

Nicole Clelland 2 years ago
5

I had the best experience and amazing customer service from Grace who is the manager at this Cinnabon location. She went above... and beyond with making my visit rememberable. Very friendly, outgoing and so understanding, she connects to you on such apersonal level and even if it?s such a quick visit it goes such a long way in having a conversation with her. Thank you so muchGrace you truely made my return visit so worth it! Read more

Jameel Razack 2 years ago
5

I have to say (which I rarely do) that this location is by far the best service, best experience and best tasting Cinnabon... location. Grace and her team are always happy and excited to greet new customers and I have been lucky enough to be buying fromthem for the last month so I can get these for my daughters. Every time without disappointment they have presented me withsuperbly dressed and made cinnamon rolls. I can?t thank them enough as I travel from Mississauga to Waterloo area and out of alllocations from Scarborough to here. The Conestoga Mall ran by Grace is the best in the GTA. Worth the drive every time. Thankyou! Read more

Catty Joey 2 years ago
5

Best cinnamon buns ever!!! The rolls are all very pretty and also very well done, we have been getting them every time when we... pass by. The staff are all very sweet and helpful, one of the girls (I believe she's a Chinese girl) has definitely brightenedmy day, she's very sweet and obviously know her job well. Didn't get her name but hopefully you know who I'm talking about. Willcome back for more! Read more

Michael Krkt 2 years ago
5

Great place to stop by when you are in the mall. It is freshly baked all day. The cashier was so kind.