Reviews for Jimmy John's in Waterloo, IA
Very rude employee. Very short and didn?t offer to cut a 16 inch sandwich (didn?t know you had to request that) and told her it... was unacceptable she flipped me off, shut the window and walked away. Read more
The service here was freaky fast. Friendly staff and clean facilty.
Always a great experience. This location is so fast and convenient for me!
This spot Is good. I actually live in the zone of two different jimmy johns locations and I always choose this one because it's... fresh every time and always up to Jimmy standards....you may have a little wait sometimes but always worth it. Thanx jimmyjohns! Read more
Not really happy with my experience. One of the managers named Sheridan was VERY rude the was she came at one of the workers. I... was really honestly NOT happy with it. She snapped pretty recklessly in front of customers and I hope that never happens again. Read more
Excellent customer service! I had a small issue with my delivery order and it was promptly taken care of to the point of going... above and beyond. I would definitely recommend this location and I will be ordering from here again. Read more
Stopped in at 12:57pm on 8/26 and they were not too busy, there was one person ordering in front of us and an employee opened a... 2nd register to take our order right away. there were maybe 5-7 people behind the counter who were not too busy. There was alsono line in the drive-thru when we walked in. We had a group of 3 and we were on a lunch break and in a hurry for work. We had towait at least 7-8 minutes for our subs to be made. I've never been in a Jimmy John's where I've had to wait more than 60 secondsfor a sub once I have completed paying for the order. Usually they hand me my sub as I'm putting my credit card away. I'm notsure what's going on here... When a franchise constantly markets itself as being "freaky fast" and all the employees are wearing"freaky fast" shirts, you have to wonder what they're doing back there when it takes 7-8 minutes to make a sub. Like I said,they did not appear to be swamped in any way. So I was kind of scratching my head. Read more
I love it,, will always choose Jimmy John's. Subway can never compare. And the cookies are amazing as well.