Reviews for Casey's in Waterloo, IA
Last month I bought a can of Grizzly and the cashier charge me $20 for a can,I told her I needed a refund and needed to speak... with the store manager and she scan the price code and the price was $7 something..Today I went to buy 2 packs of starburst with the same cashier for $21 dollars .. I recognize her face but don't know her name..I need to speak with the owner Read more
Zero stars is more appropriate. The lady there messed up our whole order and told us she hadn?t. We called to see if they would... fix it or make it right. She instead yelled at us to stop talking over her while she yelled at us the entire phone call. Then Iasked to speak with the manager and she hung up. Don?t waste your time here. Just absolutely a terrible business andridiculously bad employees. Read more
Ordered a pizza that was supposed to be ready at 6:15...arrived at the store and was told it will be another 45 minutes! I was... never notified it would be longer. I will NOT order from this Casey's again. Staff was very rude. Read more
It's good. They hire kids so that's why it's not amazing customer service but it's not bad. Everything is overpriced but it's... like that at every gas station. They make good enough pizza that they could probably freeze it and sell it at grocery stores. Read more
Due to unfortunate events, I don't have any water or plumbing at the place I'm currently living, so I've begun coming here more... frequently solely for the restroom, since Casey's stores have always been a favorite of mine. Tonight I finally confronted themanager (Bruce) about the toilet seat always being dirty anytime I come in here and that I've had to clean it myself each timeand asked for some cleaning spray so i could clean it myself again, since during this conversation he clearly did not want toresolve the issue. He declined to give me any cleaning spray..or say anything for that matter, he simply walked to the restroomand closed the door behind him. I heard him proceed to use the toilet brush and toilet water to 'clean' the seat for me and usedpaper towels to wipe it up. I know this because there was torn paper towel left behind on the seat still and the seat still hadtoilet water on it!! DISGUSTING! He walked out of the restroom and said "there ya go." It was then that i realized that thecleaning supply cabinet was right in front of the bathroom door, which he neglected to retrieve or replace any supplies to/from!IT WAS RIGHT THERE. I know there's a camera in close proximity to this restroom. I really hope somebody who is in a positionhigh enough for him to care about their opinion of him comes across this and checks the footage for 9/10/18 ~ 6pm. I cleaned thetoilet MYSELF AGAIN. Read more
Staff appears to be the start of the zombie apocalypse. Subway down the street is a lil cheaper and much better. Dont bother... trying to use caseys phone app coupons here. They wont work. Supervisor there was hopeless and helpless with the caseys app notworking at the time there. Read more
I live close by this Casey's I'm there almost every day. They serve/make pizza 24 hours per day 7 days a week. They also bake... fresh donuts and pastries every morning. Also if you have a Hy-Vee fuel saver card you can use it here for discount on gas. They usually have good pizza specials, this month especially, it's 10 cents off per gallon for every large pizza you bye, nolimit on the amount of coupons you have but only up to 20 gallons. Read more
Tried to get gas with my bank card and it took card but wouldn't go any further. 2 girls working didn't want to help. Very... disappointed with them. Read more