Reviews for Jimmy John's in Waterford Twp, MI
Best crew I ever met in my life the fastest on sandwiches I mean I literally pulled into the drive-thru and I pulled out of the... drive-thru and without looking my sandwich was in the bag with napkins a bag of chips and a soda in my hand it was like one ofthe most magical events ever go there and try them American beefy crunch Read more
if the big game animals that Jimmy John hunts down around the world were as slow as your delivery drivers you could make a... natural history museum in every restaurant Read more
Freaky fast???? No!!!! Over an hour to get my subs. I called the store some rude girl answers. She says the driver forgot the... address and had to go back to the store to get it. Then promptly hangs up on me?? okay but I?m literally a mile from the storeso that doesn?t explain why it took over an hour to get 3 subs. Our bread was soggy from sitting. Absolutely unacceptable Read more
Occasional mistakes like most restaurants... Sadly I have found things on my sub that should not have been there. I assume both... times it must have been crumbs on the counter or bins from the "Jimmy peppers"? Read more
Placed the original order for delivery. Manager called me back asking if I wanted to tip the driver, since the new employee... forgot to ask. Weird. Got my meal, wrong order was delivered. Called back, sure thing new order on the way after a little bit ofpushback. New order isn?t here 30 mins later. Call back, oh it?ll be on its way soon. Few minutes go by, manager calls back saysit ain?t coming. Lol waste of time. Read more
The people working at this store are in the wrong profession. Unhelpful and rude across multiple interactions. I love Jimmy... Johns and kept coming to this location because it?s close to my home, but the service is so bad I had to stop today. They alwaysget the order wrong and this is confirmed by others who have left reviews of this store. At one point I stopped tipping fordelivery, which was only 3 orders of not tipping, because the order was always wrong and then on the 3rd time the driver wasbanging on my door demanding I tip for poor service. So they will make sure they are getting their money, but your food orderswill be wrong and they could care less. I even explained why and she did not care about the order being right just her tip.Before I became an engineer I worked in the food industry for over a decade and never experienced this level of service. Trulyif you are going to treat people like this get a different job. If the owner is reading this then you need to hire peoplewilling to take care of the customer and not employees who are solely focused on their tips. The interaction at the store todaywas the line in the sand. Rude, unhelpful and not willing to take any ownership of their actions. Read more
I placed an order through the drive-through and when I went to pay I realized that I didn't have my card on me. They were... patient and so nice while I placed an order through the app. Good service good food and great people Read more
Great tasting sandwich. The staff was nice enough. Love that they moved quickly and I was in and out.