Reviews for Subway in Watauga, TX
This place is bad. They didn?t wrap my to go order at all it feels like they just folder the paper around the sandwich. They... didn?t put my chips in the bag and when I call it goes straight to voicemail. Terrible service Read more
Mobile order stated tuna got turkey, I mean what the heck, how hard is it to read and follow an order. Tried to call to get it a... replacement sandwich, they never answered. Read more
I just ordered some of the WORST Meatball subs ever. There should be 8 meatballs per sandwich, not 7. Very dry, hardly any... sauce. Then to top it off, the meatballs roll off the bread with the cheese, making it a mess. Customer service was abysmal.Talking to her coworker about not having pizza subs when she should have been paying attention to the customer. It will be avery long time that I will step foot in that particular location again. And if I see this so called 'worker' again, I will yellout 'NOPE!' very loud and just walk right back out the door and go next door to Jack in the Box. Read more
When an employee wont make eye contact/hold a conversation. As well as, putting on gloves as I walk in the door is unacceptable.... During this time of a pandemic, your employees should was their hands visible to the customer. If not then I find it to beunsanitary conditions Read more
It is currently 38 degrees outside, but we decided to stop in at Subway for lunch. I asked if they had any soups, she said no... maybe when winter arrives. So I ordered a sandwich, the spicy Italian. Ask to have Italian dressing on it, and was told thatthey don't have that at this location. I move down the line and ask for a coffee, I'm looking right at the Keurig machine andthe K-Cups next to it, and she says we don't have coffee anymore. At this point I'm just so annoyed that I just get the sandwichand nothing else. The fact that they do not have supplies on hand shows to me lack of good management and Logistics. Iunderstand that sometimes you don't estimate correctly for a weekend flow, however there is no reason why you can't try and findsupplies you might need from another Subway store if it has to be a Subway based product. Definitely not happy with a servicetoday. Read more
Bread was undercooked. Sandwhich "artist" completely flattened the bread while cutting then stretched it out several times like... it was dough tearing in many places. I've never seen a sandwhich like this one. Terrible and a mess to eat. She couldn't cut thesandwhich all the way through when cutting in half then wrapped it twice because the end was sticking out and still had no paperon that end. I've gotten used to the rude employees at this location because they could at least make a decent sandwhich butseams like all new crew that is trying to be nice (thanks for that) but can't make a decent sub. Read more
We started going to Subway at 5354 Rufe Snow because we don't want to deal with KC and his problems. He is very rude and... disrespectful. He should not be working with the public, he obviously hates it. Never looks up to you, he looks down all thetime and mumbles and he is always in a bad mood. Today I walked in there and he stood up and I asked him if he was KC and hesaid yes, so I told him I didn't want his waiting on me because he is not nice (I didn't recognize him immediately). Will not bereturning to this location, I'm tired of him acting like I'm in there getting a free meal from him and how dare I interruptwhatever he's thinking about by walking in. Good luck to your store with KC in there. Read more
Always clean and staff is always friendly.