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Reviews for Dunkin' in Warwick, RI

Steven Brewer 1 year ago
1

This location used to be the standard of customer service. Recently those standards are gone. You are losing all your long time... customers keep ignoring all the bad reviews you will be out of business. Can?t let long time customers left ignored waiting toorder. Read more

Vinny Gurvara 2 years ago
5

Since the update to the store it's gotten better I do miss the old staff but I do know they have moved on to better things new... staff is great girls are friendly sometimes you still have to deal with Jonathan but it's okay all in all not a bad placethey're way worse Dunkin' Donuts than this one... My only complaint is when my wife orders her iced coffee it seems like theycan't get it right.. Read more

J R 2 years ago
1

USED to be the best Dunkin in Warwick. Past year or so they declined completely. All new staff. Coffee is TERRIBLE. It?s a hit... or miss if they have food. They care more about the damn drive thru timer over getting your order right. Shouldn?t have to parkand wait just for a bagel and a coffee lol? understandable if someone had a huge order but they need to chill with havingeveryone pull up and wait over that timer, it?s ridiculous. Biggest complaint has to be the coffee though. Idk what the hell ishappening.. but their regular coffee is so terrible that flavors can?t even make it taste good. It?s either beyond watery orjust tastes awful Read more

Kay Plow 2 years ago
4

I have a really tough time being at home and needed to write some thank you cards so I placed a mobile order for a coffee and a... dozen donuts planning on writing the cards there and taking the donuts home. When I got there (two hours before they closed)they had shut down the dining room early which was pretty disappointing. When I pulled up to the drive thru for my order theytold me they didn?t have one of my donuts and before I could finish my ?ummm? they cut me off saying they gave me what they had.I drove away with 50% of the donuts I ordered and a cold coffee with barely any flavor. I used to go to the location becausethey had the cheapest donuts and coffee. Turns out they are now one of the most expensive in the area (donuts are 1.50 more thanplaces closer to my house). Really disappointed. I cut fast food a lot of slack but after not getting my order right theycouldn?t even ask me if I wanted a napkin or my receipt. Just ?you?re all set, you?re all set?. ): RIP my favorite Dunkin? Read more

Crystal Ramos 2 years ago
2

Been scaling back in DD for a while from every day to once a week:the price and my trying to eat better. What I just saw several... minutes ago: more Cumbys or home brew. As I waited, I saw a employee use her TEETH to open a coffee bag to which she emptiedinto giant filter, removed piece on tongue with fingers...all set.... Read more

Stephen Sciucco 2 years ago
1

This location is terrible. Both times I've gone there my very simple coffee order was made incorrectly. The second time the... person who took my order was talking to someone while taking my order, got it wrong as they read it back to me, then proceededto give me the wrong coffee after I corrected them prior. Never going here again. Get people who actually want to work. Read more

Brian Lemay 2 years ago
2

They charge you 30 cents to toast your bagel. That?s bs! You?re charging me to do your job! Ive been coming to this Dunkin for... years and just noticed this. Is this something new? With how busy you guys are, pretty pathetic you have to charge people extrato do your job. Read more

Fiona Love 2 years ago
1

Absolutely discussed with my experience. Manager here is nothing but rude all the time, and constantly telling customers inside... they need to wait while he does other things that must be more important than the customers to take care of! Not to mentionafter finally purchasing my coffee (which I get cream only) I became extremely sick vomiting and I believe it to be the creammust have been spoiled seeing that's all I purchased. Will not be returning here. Read more